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Claims Adjuster

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New York, United States ROCS Grad Staffing Full time

About:

We are seeking a highly motivated and experienced Multi-Line Field Adjuster to join our team. The ideal candidate will be responsible for investigating, evaluating, and settling multi-line claims in an efficient and timely manner while providing excellent customer service to policyholders.


Responsibilities of the Multi-Line Field Adjuster

  • Conduct thorough field investigations by visiting claim sites to assess damage and determine the cause of loss.
  • Interview claimants, witnesses, and relevant parties to gather necessary information for claim evaluation.
  • Prepare detailed and accurate reports documenting findings and recommendations for claim settlements.
  • Evaluate coverage, liability, and damages to determine appropriate settlements.
  • Negotiate and settle claims with claimants, attorneys, and other stakeholders.
  • Ensure compliance with company policies, procedures, and applicable laws and regulations.
  • Provide exceptional customer service by communicating effectively with policyholders and keeping them informed throughout the claim process.
  • Collaborate with other team members and departments to ensure timely and accurate claim processing.
  • Maintain up-to-date knowledge of industry trends, best practices, and regulatory changes.


Qualifications of the Multi-Line Field Adjuster


  • Bachelor's degree in Business, Insurance, or a related field preferred
  • Minimum of 5 years of experience as a multi-line adjuster or in a similar role.
  • Valid adjuster’s license in the state of New York
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Proficiency in using claims management software and other relevant technology.
  • Ability to work independently and manage multiple tasks efficiently.
  • Willingness to travel frequently to various claim sites as required.


Physical Requirements


  • Ability to perform physical tasks such as climbing ladders, walking on roofs, and lifting heavy objects when necessary.
  • Comfortable working in various environmental conditions, including adverse weather.