Legal Assistant

4 weeks ago


Irvine, United States Acro Service Corp Full time

Job Title: Customer First Administrator

Duration: 06 months (Possibility of extension)

Location: 2 Banting Irvine, CA 92618

Pay rate: $24.00/hour on a w2 basis without benefits

Job Description:

Collaborative, respectful, a place to dream and do—these are just a few words that describe life at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to Dream, Do, and Grow with us.

Skills Required

The Customer Service Operations team is looking for TWO passionate and highly motivated temporary associates to assist the regional customer first team with processing lemon law cases.

This individual will be dealing with actual civil lawsuits and need to investigate the customer’s claims thoroughly.

This individual will be responsible for managing and organizing documentation, doing regular follow-ups, helping case managers and must have a good understanding of California Lemon Law requirements.

Initially, this individual will be working on 10/20 cases a day however the volume of the cases will be increased with time. They will be making the case ready to take a decision.

Experience Required

Preparation and dissemination of lemon law acknowledgment letters.

Request repair orders and sales documents from Toyota dealerships.

Input repair history data and details (Sales Force/Guest Experience Platform GEP).

Distribute customer cases to appropriate regional personnel.

Assemble/Order documents for Toyota HQ and Legal department.

Collaborate with dealer personnel, district managers, and field technical specialists.

Education Required

Law Degree

Paralegal experience/Legal Secretary experience


Thank you



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