Customer Service

Found in: Appcast Linkedin GBL C2 - 2 weeks ago


Sandy, United States Power Graphics Digital Imaging Full time

Company Description

Power Graphics Digital Imaging specializes in quality large format printing and displays. With a huge selection of products and materials, we offer high quality printing for indoor and outdoor displays such as banners, trade show graphics, custom wallpaper murals, floor decals, window graphics, and vehicle wraps. We also offer the highest quality giclee fine art printing including printing on canvas and watercolor papers, and a wide range of display products such as sign holders, trade show displays, retractable banner stands, and outdoor display hardware.


Role Description

This is a full-time on-site role that will be split between Customer Service & Print Production. The primary role of the print production specialist is to ensure the successful and timely production of large format digital print projects. The primary roll for customer service is giving high class service with the ability to assist customers via phone and chat. Successful candidate will coordinate with staff and customers to ensure that all the specifications of a project are met, managing the production schedule, and quality control of produced items.


Qualifications

  • 3 years experience in customer service / print production or equivalent working experience is nice, but not a must.
  • A strong understanding or willingness to learn the printing process, printing materials, and technical specifications necessary for producing high-quality products
  • Ability to multitask and prioritize work in a fast-paced environment
  • Strong communication and problem-solving skills
  • Ability to assist with installations of graphics, signage, and other products.
  • Ability to work with a team and perform under pressure
  • High attention to detail and a commitment to quality work


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