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Field Service Technician/Mechanic

2 months ago

Summerville, United States Carolina Handling Full time

Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficient by implementing automation equipment and technologies including…

• Consulting

• Material Handling Equipment, Parts and Service

• Automated Mobile Robots

• Vision guided vehicles and automated guided vehicles

• High density storage solutions

• Telematics

• Software

• Intralogistic Solutions


If you’re ready to make a difference in a company that relies on and appreciates your unique talents, you’re in the right place. Our Field Technicians are a big reason why we have such an outstanding reputation in the material handling industry. Along with expertly servicing lift trucks and vehicles, Carolina Handling Technicians are often the main point of contact for our customers. That’s why we put so much into the hiring, training and continued development of our technicians in the field. Whether you’re an experienced mechanic or simply interested in changing career paths, we can help you to reach the next level.


BENEFITS OF WORKING FOR CAROLINA HANDLING

• Paid vacation & sick time

• Defined career progression

• Boot allowance

• High-quality uniforms

• Medical/dental/vision insurance

• 401(k) w/ match

• Stocked Van

• 2x a year profit share

• Yearly bonuses

• Annual Merit Increases

• Weekly Pay

• Tuition reimbursement

• Paternity & maternity leave


WHAT YOU'LL DO

• To troubleshoot electro-mechanical problems, installations, and perform unscheduled repairs and scheduled maintenance on equipment based on customer demand and need. To provide complete customer satisfaction in a polite and professional manner while working in a Team environment.

• Effectively analyzes problem situations pertaining to breakdowns of customer equipment and recommends action necessary to correct the situation to customer.

• Exhibits a professional demeanor, promotes goodwill between the company and customers by providing a superior level of customer service.

• Performs necessary repairs to correct analyzed situations in a professional and productive manner.

• Performs scheduled maintenance on equipment for contracted customers according to Carolina Handling Scheduled Maintenance policies and procedures and proactively addresses needed repairs with customer

• Maintains parts and supplies inventory in service van and maintain van service

• Responsible for following customer's safety and housekeeping guidelines when performing repairs at customer site.

• Performs other duties as assigned.


WHAT YOU’LL NEED

• Need to maintain a valid driver license

• Preferred one to three years mechanical, electrical and hydraulic experience in a similar environment or equivalent in college or vocational education.

• Ability to communicate effectively with customers, management and co-workers.

• Ability to maintain a good understanding of industry innovations and product availability in order to make recommendations based on customer need.

• Ability to safely operate drills, grinders, presses, forklift, hoists, overhead cranes and personal hand tools.

• Ability to draw upon available support resources from within the company and recognize when it is appropriate to do such.