Client Service Associate

3 weeks ago

Columbus, United States Libertas Wealth Management Group, Inc. Full time

Libertas Wealth Management Group is an award-winning, nationally recognized, Fee-Only (true Fiduciary) Registered Investment Advisory (RIA) firm located in Columbus, Ohio. We are looking for a friendly, enthusiastic, hard-working, organized, service-oriented individual who takes initiative. 


We’re also looking for someone who is interested in changing careers and getting into the wealth management / financial planning career field, or an individual who is very new, not happy in their current position, and looking for a new firm / team to join.


Experience with the following would be a plus:


-             Bank

-             Retirement plan call center

-             Loan Officer or Mortgage Specialist

-             Back Office Operations Associate at a Brokerage and/or Investment Corporation

-             Paraplanner or Financial Planning Assistant

-             Client Service Associate in a Wealth Management (or similar) Firm

-             Trust Officer Assistant or Estate Planning Paralegal

-             Accounting or Tax Preparation Roles

-             Compliance Associate in Financial Services

-             Mutual Fund, Annuity, or ETF Wholesaler’s Office Support

-             Financial Aid Officer or Student Loan Counselor

-             …and other similar careers.

 

Job Responsibilities:

  • Preparation of financial plan, PowerPoint and supporting materials for all client meetings. Meet with new and existing clients alongside a Lead or Senior Financial Adviser
  • Take ownership and responsibility for client follow-up items or homework resulting from client meetings.
  • Act as a resource to existing clients and respond to questions about their financial plan and investment portfolio.
  • Conduct periodic touch-base calls with clients.
  • Conduct occasional meetings with clients to sign paperwork.
  • Setup and service of new and existing 401(k) plans
  • Conduct 401(k) enrollment meetings and education of plan participants
  • Interest in continued education and personal development.
  • Willingness to author occasional educational articles on as-needed basis.
  • Periodic attendance and assistance at both client and company after-hours events (roughly 6-10 times per year).

 

Requirements:

  • Bachelor's Degree
  • Willingness to start as a customer service associate, understanding that the career path would evolve into a Lead Financial Adviser within 2-3 years.
  • Willingness to sit for (and pass) the Series 65 exam within the first six months.
  • Willingness to take the CFP® exam within 2-3 years
  • Strong computer skills -- comfortable with Apple environments
  • Organizational skills and willingness to learn and use new technology
  • Highly social individual with ability to develop client relationships
  • Top-notch verbal and written communication skills
  • Flexible, willing to adapt to change over time.

 

Salary & Benefits:

  • Salary $55 – 65,000, commensurate with experience
  • Generous PTO and flex time policy with office closed on NYSE Holidays
  • Retirement plan with immediate eligibility for employee contributions
  • Generous employer match offered after completion of 1st year
  • Company paid life, short-term, and long-term disability insurance
  • Employer-paid membership to Lifetime Fitness
  • Company Apple notebook computer provided
  • Employer-paid membership to Costco
  • Competitive health insurance offered

 

Culture:

We pride ourselves on the fact that we’ve built a culture that heavily emphasizes the need for work to be a fun place.  We expect our team to work hard for each other and go the extra mile for our clients, even if that means responding to important calls in the evenings or an email over the weekend, when necessary.  


We are a small team, but a growing company, which means we rely heavily on one another to ensure the business operates like a well-oiled machine. Said another way, without the efficient operation of every person on the team, we would struggle to succeed both as group, as well as individuals. Point being, everyone is important and instrumental to our success, regardless of skillset, focus, or tenure.


Family is extremely important to us at Libertas Wealth.  While there will be times when workdays can be long, for the “A-Player” we want to hire, you can expect that hard work is rewarded with work-life balance and no shortage of generosity and fairness.  


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