Administrative Assistant

1 month ago

Chattanooga, United States Motion Recruitment Full time

Our client, one of the world's largest automotive manufacturers is hiring an Administrative Assistant to join their Corporate Vehicle Services team in Chattanooga, TN.


This team is designed to support their company vehicle program. As an Administrative Assistant on this team, you will be responsible for managing all the administrative needs for the program.


Responsibilities:

  • Answer questions from employees, their family members, dealerships, and vehicle transporters via phone calls, emails, Skype and customer walk-ins by utilizing eTag, Supertool, VTRACS and our internal inventory excel file to provide answers.
  • Timely processing of documents pertaining to factory employees leased, assigned, and pool vehicles.
  • Handle all aspects of the delivery process for approximately 1,000 vehicles per year
  • Monitor Human Resource reports and be cognizant of vehicles for terminated employees
  • Assist in implementing Special Programs approved by top management.
  • Maintain all service, warranty, in service and surrender procedures for all corporate based company cars
  • Reconcile monthly Not-Yet-In-Service and For Sale reports received from Vehicle Accounting and investigate discrepancies
  • Daily collaborate with Payroll, HR and Corporate office on split deductions, accident deductibles for active and inactive employees.
  • Assist employee and family members with loaner vehicles for warranty issues.
  • Review inactive employee information with Accounts Payable, attempting to collect unpaid debts.
  • Communicate with various ports on late shipments as needed.
  • Give PowerPoint presentations to new hires at the plant on the leasing program
  • Process termination paperwork for Chattanooga employees as needed.
  • As needed initiate Vehicle Recovery through repossession for terminated employees who don’t follow policy.
  • Identify driver, scan and email tickets, tolls, and other violations to lease customers
  • Renew vehicle registration for lessees.


Requirements:

  • 2+ years of experience managing administrative/clerical office needs
  • Knowledge of the automotive industry is highly preferred
  • MS Office suite experience

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