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System Engineer

4 months ago

Birmingham, United States HOMELAND LLC Full time

Job Summary

Join our client, a leading agile Managed Service Provider (MSP), as a Systems Engineer. Our client provides remote technology solutions to handle all aspects of their clients' networks, communication, security, proactive technology solutions, and more, leaving their clients free from tech-related concerns. In this dynamic and rapidly growing team, you will design, implement, and maintain complex IT systems for diverse companies. We seek a motivated and experienced professional with strong analytical skills and a collaborative mindset. Your role will be essential in delivering high-quality IT services, ensuring system reliability, security, and performance.


Responsibilities

Designing and Implementing IT Solutions:

  • Assess client requirements and recommend appropriate technologies
  • Configure systems to optimize performance and efficiency

Client Infrastructure Management:

  • Design, implement, and maintain IT infrastructures including servers, networks, storage, and virtualization
  • Configure and manage client systems according to best practices
  • Monitor performance, security, and reliability, addressing issues proactively

Managing and Monitoring Systems:

  • Manage and monitor servers, networks, and cloud environments
  • Perform regular maintenance, monitor performance and security, and troubleshoot issues
  • Collaborate with the team, escalate complex issues, and ensure their resolution

Providing Technical Support and Troubleshooting:

  • Respond to client inquiries and troubleshoot technical issues
  • Diagnose hardware and software problems, perform system upgrades, and resolve connectivity issues

Ensuring Security and Compliance:

  • Implement security best practices and configure firewalls and intrusion detection systems
  • Ensure compliance with industry regulations (eg, HIPAA, PCI DSS, GDPR)

Client Relationship Management:

  • Build and maintain positive client relationships
  • Provide exceptional service, strategic guidance, and recommendations

Backup and Disaster Recovery:

  • Implement and manage backup and disaster recovery solutions
  • Configure backup systems, perform regular backups, and test disaster recovery plans

Documentation and Reporting:

  • Maintain detailed documentation of client systems
  • Generate reports on system performance, security incidents, and relevant metrics

Project Management:

  • Manage IT projects, including system upgrades, migrations, and deployments
  • Plan and coordinate activities, manage timelines and resources, and communicate updates

Continuous Learning and Development:

  • Stay current on technologies and industry trends
  • Obtain certifications, attend training sessions or conferences, and participate in online forums


Requirements

  • 3-8 years of experience working for a Managed Service Provider
  • Must be well-rounded in various technical areas with the ability to adapt to new technologies and challenges in the constantly evolving field of IT
  • Must have a proven track record in IT engineering and possess strong analytical and critical-thinking skills
  • Proficiency and skill in the following areas is required: Organization, Multitasking, Attention to Detail, Analytical, Strategic and Critical Thinking, Networking, Server Administration, Virtualization, Cloud Computing, Storage Systems, Security, Monitoring and Performance Tuning, Scripting and Automation, Troubleshooting, Documentation, Project Management, and Communication


Benefits

Our client offers a competitive base salary with an attractive commission structure, along with opportunities for career growth and advancement. The flexible work environment supports a healthy work-life balance, complemented by comprehensive health and wellness benefits. Also provided is IRA options to help you secure your financial future.



Summary

Apply today and immerse yourself in a vibrant and innovative tech culture



EEO Notice

Homeland LLC is an Equal Opportunity Employer. Homeland LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Homeland LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.