IT Service Desk Technician, T2

4 days ago


Jasper, United States EXOS IT Full time

This position is responsible for resolving Tier 1 and Tier 2 customer requests via phone, email, ticket entry.

Promote a high level of customer satisfaction through proper telephone techniques and respond with the appropriate amount of urgency to user problems.

 New hire setup and orientation.

 Assign user-name, password, and access right permissions for the computer systems and applications.

 Identify, research, and resolve technical problems

 Maintain appropriate documentation on procedures, configurations, and equipment inventory.

 Oversee installation, configuration, administration, maintenance, and support of service/management applications or infrastructure components incorporated at clients existing or future computing infrastructure.

 Monitor the ongoing operation and perform activities to assist with performance tuning, troubleshooting of hardware, OS, and application issues.

 Support software/hardware on equipment such as scanners, copiers, printers, monitors, and other peripherals.

 Network Cabling / Server reboots / general network troubleshoot.

 Cell phone / MiFi support and upgrades (Verizon and ATT Firstnet)

 Participates in 24/7 on-call rotation

 Perform other duties as assigned by management.



  • Jasper, United States EXOS IT Full time

    What You Will Do:This is a Tier 2 support position for a site located in Jasper, Indiana This position is responsible for resolving Tier 1 and Tier 2 customer requests via phone, email, ticket entry. Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems. New hire...


  • Jasper, United States EXOS IT Full time

    What You Will Do:This is a Tier 2 support position for a site located in Jasper, Indiana This position is responsible for resolving Tier 1 and Tier 2 customer requests via phone, email, ticket entry. Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user problems. New hire...


  • Jasper, United States German American Bancorp Full time

    Job Title: Money Desk Specialist Summary: Asa Money Desk Specialist, you will work with domestic and international incomingand outgoing wire transfers and perform crucial job duties that ensure vendorsare paid for services and products rendered. You will also investigate andresolve all wire transfer issues, communicate with customers and prepare...

  • Service Technician

    1 week ago


    Jasper, United States Coca-Cola Bottling Company UNITED, Inc. Full time

    Service Technician Date: Dec 10, 2024 Location: Jasper, GA, US, 30143 #job-location.job-location-inline display: inline; Division: Tennessee ValleyDepartment : Rome Service CenterWork Schedule: Mon - Fri, 08:30am - 5:00pm, Weekends and Nights (Rotating Schedule)Why you will love Coca-Cola UNITED?About us: Privately owned and operated with 100+ years of...

  • Service Technician

    1 month ago


    Jasper, United States Coca-Cola Bottling Company UNITED, Inc. Full time

    Service Technician Date: Nov 11, 2024 Location: Jasper, GA, US, 30143 #job-location.job-location-inline display: inline; Division: Tennessee ValleyDepartment : Rome Service CenterWork Schedule: Mon - Fri, 08:30am - 5:00pm, Weekends and Nights (Rotating Schedule)Why you will love Coca-Cola UNITED?About us: Privately owned and operated with 100+ years of...

  • Service Technician

    4 days ago


    Jasper, United States Coca-Cola Bottling Company UNITED, Inc. Full time

    Service Technician Date: Dec 19, 2024 Location: Jasper, GA, US, 30143 #job-location.job-location-inline display: inline; Division: Tennessee ValleyDepartment : Rome Service CenterWork Schedule: Monday - Friday; 8:30am - 5:00pm; Weekends and Nights (Rotating Schedule)Why you will love Coca-Cola UNITED?About us: Privately owned and operated with 100+ years of...


  • Jasper, Georgia, United States Piedmont Healthcare Full time

    Job OverviewWe are seeking a highly skilled and motivated Front Desk Support Specialist to join our team at Piedmont Healthcare.The successful candidate will have a strong background in administration, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesProvide exceptional customer service to...


  • Jasper, Georgia, United States Coca-Cola Bottling Company UNITED, Inc. Full time

    The Coca-Cola Bottling Company UNITED, Inc. is seeking a skilled Service Maintenance Technician to join its team in Jasper, GA.About the RoleThis entry-level position serves as the foundation for advancing to more senior service tech roles, focusing on maintaining and repairing various vending and fountain equipment.Key Responsibilities:Performing mechanical...

  • Service Desk Agent

    5 days ago


    Jasper, Alabama, United States Circle K Full time

    Join Our Team and Deliver Exceptional ServiceCircle K is seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for all customers.Key Responsibilities:Deliver prompt and...

  • Service Tech

    3 weeks ago


    Jasper, United States Carrols Restaurant Group Full time

    Carrols Restaurant Group - 3711 Newton St [Maintenance Technician] As a Service Tech at Carrols Restaurant Group, you'll: Prioritize and complete needed repairs as they occur in a timely fashion; Work with the R&M Budget to implement preventive maintenance procedures as defined by company representatives; Develop a work schedule to minimize the impact on...


  • Jasper, United States Planet Fitness - Midwest Management Group Full time

    Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities  Greet members, prospective members and guests, providing exceptional customer service. Handle all...


  • Jasper, United States Planet Fitness - Midwest Management Group Full time

    Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.Handle all front...

  • Plumbing Technician

    1 month ago


    Jasper, United States Nandail Property Management Full time

    Plumbing Technician - Join Our Team! Company: Nandail Property Management Location: Jasper, New York About Nandail Property Management: At Nandail Property Management, we specialize in delivering top-notch property services and maintenance solutions in Jasper, New York. As we continue to grow, we're looking for an experienced Plumbing Technician to join our...

  • Telecom Technician

    2 weeks ago


    Jasper, United States Smithville Communications Full time

    Job DescriptionJob DescriptionSmithville Communications is looking for a Telecom Technician to join our Jasper, Indiana team. Telecom technicians provide outstanding customer service while installing and maintaining internet and phone service. RESPONSIBILITIES AND DUTIESProvide excellent customer experience while installing and maintaining Smithville...


  • Jasper, United States Planet Fitness Inc. Full time

    he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities * Greet members, prospective members and guests, providing exceptional customer service. * Handle all front desk...


  • Jasper, United States Planet Fitness Inc. Full time

    Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities * Greet members, prospective members and guests, providing exceptional customer service. * Handle all...


  • Jasper, United States Disability Solutions Full time

    Smithville Communications is looking for a Telecom Technician to join our Jasper, Indiana team. Telecom technicians provide outstanding customer service while installing and maintaining internet and phone service. RESPONSIBILITIES AND DUTIESProvide excellent customer experience while installing and maintaining Smithville services for residential and...


  • Jasper, Florida, United States Loves Travel Stops & Country Store Full time

    Job Summary: We are seeking a skilled Tire Care Technician to join our team at Love's Travel Stops & Country Stores. As a Tire Care Technician, you will be responsible for the sale, removal, and replacement of tires for commercial vehicles, as well as assisting customers with roadside services and performing equipment repair and maintenance of the store...


  • Jasper, United States Thrive Communities Full time

    Feel Seen at Thrive!Community Information: Learn more about , , , and . Salary: $23 - $25 per hourSchedule: Full-time; Monday - Friday. The Associate in this role will be working at four different properties a month, traveling to the different properties as scheduled. Our purpose is to create a community where people feel seen, because we believe when...

  • Diesel Technician

    4 months ago


    Jasper, United States Loves Travel Stops & Country Store Full time

    Req ID: 443368Address: 11459 SW 61st Way Jasper, FL, 32052 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Hiring Immediately  Welcome to Love’s! Diesel...