Engineer, IT Enterprise Operations

Engineer, IT Enterprise Operations (Velocloud, Network Core)

Irving, TX (Onsite)

Direct Hire

Job ID 24-09113

We are looking for an Engineer, IT Enterprise Operations (Velocloud, Network Core). This is a direct hire opportunity based out of Irving, TX (Onsite).

The Engineer, IT Enterprise Operations will be part of an industry-leading IT team working in a fast-paced environment at the client. Under the guidance of the Manager, IT Enterprise Operations, this individual will be responsible for day-to-day tasks functioning primarily as mid to upper-tier support through all phases of the project and hardware lifecycle. The Engineer, IT Enterprise Operations is also responsible for the overall health of the Infrastructure Services which includes Server, Storage (SAN/NAS), VMware, and associated mission critical systems with specific emphasis on ensuring efficient, reliable application and system services delivery to all constituents in the organization. The incumbent will be required to: install equipment, maintain server hardware and software, investigate incidents, analyze problems, document processes and monitor networks to ensure their availability to users. Occasional travel to the data center and other company locations.

To perform this job successfully, an individual must be able to perform each function at a high degree of proficient execution with little or no accommodation. The requirements listed below are representative, but not all-inclusive, of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Qualifications:

• Bachelor (4-year) degree with a technical major such as engineering or computer science (or equivalent education and applicable work experience). Instead of a degree, +2 years of professional experience is required.
• 5+ years of experience working with virtualization technology and provisioning/de-provisioning underlying storage.
• 5+ years of Windows system administration in a multi-site domain. Experience managing Active Directory, DHCP, DNS, and load-balanced configurations.
• Advanced experience with Storage systems.
• Advanced experience with HPE Server Hardware.
• Advanced experience with Hypervisors like VMWare, Hyper-V, Nutanix, or Scale.
• Advanced experience with VMware vSphere and vCenter.
• Advanced experience with MS Windows 2019 and Windows 2022.
• Advanced knowledge of OSI Model, IP addressing, subnetting, VLAN, and routing.
• Advanced experience with network functions such as DHCP, DNS, AD, WINS and how to design and administer solutions as well as troubleshoot problems as they relate to the system operations.
• Advanced experience with monitoring systems and analysis of performance data and tuning based on this data.
• Advanced experience with Backup Technologies like Veeam.
• Strong communication skills, both written and verbal.
• Strong skills in troubleshooting and creative problem-solving skills.
• Must be able to work evenings and weekends as needed (For change control(s) and or on an occasional emergency).

Preferred:

• MCSE certification in MS Windows 2019 or Windows 2022 technologies.
• Working knowledge of Linux commands, SSH, and SCP.
• Experience with SSL certs.
• Experience with HPE Alletra and Qumulo storage.
• Experience with HPE and Nutanix Server and Hyperconverged hardware.
• Knowledge of different RAID types and proper applications of each type.
• Advanced knowledge of disk size formatting, cluster sizing, and appropriate applications.
• Intermediate knowledge of VMFS, RDMS, and Quorum file systems.
• Advanced knowledge of SAN and NAS technologies (iSCSI, CIFS, NFS, etc.).

Responsibilities:

• Participate in architecture reviews with IT groups and ensure supportability requirements and standards are followed.
• Develop new standards to maintain or improve stability and scalability of the current systems environment with specific considerations to sustainability and future-proof design.
• Research and recommend innovative, and where possible, automated approaches for systems and system administration tasks. Identify approaches that leverage existing resources and provide economies of scale.
• Daily Storage (SAN/NAS) infrastructure support, engineering and administration in multi-vendor environments including HPE, Dell, and Qumulo.
• Daily Server infrastructure support, engineering and administration in multi-vendor environments including VMWare, Dell, and HPE platforms.
• Collaborate with members of the IT Infrastructure team and other internal teams to resolve issues related to storage and storage access as well as servers and server access.
• Author documents that improve governance and librarianship with system-related architectures.
• Skilled in determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
• Daily maintenance and administration of various systems and infrastructures in both production and development environments. Resolve or report critical issues to the Mgr, IT Enterprise Operations for resolution.
• Provide intermediate and advanced tier support for troubleshooting various applications and systems. Support all infrastructure hardware.
• Install new and configure existing hardware in accordance with standards and project/operational requirements.
• Contribute to and maintain system standards.
• Perform daily system monitoring, verifying the integrity and availability of all hardware, systems and key processes, reviewing system and application logs, and verifying completion of system-related scheduled jobs.
• Perform data backups and disaster recovery operations.
• Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
• General support of production systems as required.
• Apply patches and upgrades on a regular basis and upgrade administrative tools and utilities according to defined policies and standards.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
• Ability to mentor junior network administrators and engineers in all aspects of systems design, operations, deployment, documentation and standards.
• Other duties and responsibilities as assigned.

Knowledge/Skills/Abilities:

• Ability to multi-task effectively without compromising the quality of the work.
• Monitoring (ability to build and report metrics – (traps/SNMPv3 monitoring/trend analysis/performance of equipment).
• Excellent interpersonal, oral and written communication skills.
• Ability to draw conclusions and make independent decisions with limited information.
• Ability to respond to common inquiries from customers, staff, regulatory agencies, vendors, and other members of the business community.
• Self-motivated, reliable individual capable of working independently as well as part of a team.
• Possess the intellectual curiosity to work through ambiguity and have the ability to work independently with minimal instruction.
• Ability to manage change and do extremely well in a fast-paced environment under time constraints.
• Ability to take initiative work independently and work effectively with individuals belonging to all levels within the organization.
• Ability to effectively communicate with clarity and brevity.

Annual Base Salary Range for CA, CO, IL, NJ, NY, WA, and DC: $100,000 to $110,000. Actual compensation offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.

Solugenix will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and Ordinance. Applicants do not need to disclose their criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if we are concerned about conviction that is directly related to the job, applicants will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

About the Client:

Our client is a leading dental support organization.

About Solugenix

Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result.

For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.