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Desktop Support Specialist

2 months ago

Poughkeepsie, United States COX-LITTLE & COMPANY Full time

Position: Desktop Support Engineer

Location: Poughkeepsie, NY

ONSITE - Full-time


Job Responsibilities:

  • Hardware, Infrastructure & Network Support
  • Provide user support (deskside support), troubleshoot hardware and devices, network operations, routers/switches/wifi, printers, scanners, laptops, etc.
  • Provide onsite NOC (Network Operation Center) support for local Poughkeepsie branch
  • Travel to nearby bank branches 20-25% of the time to provide support as needed
  • Setup and support backup systems, disaster recovery plans and replication
  • Responsible for phone system, cabling, troubleshooting, and equipment maintenance


Required Skills/Experience:

  • 4+ years of experience as a Network Administrator, Deskside Support Technician, Hardware Support Technician, NOC Engineer, MSP Engineer, etc.
  • 4+ years supporting hardware, networks and infrastructure
  • Experience maintaining and troubleshooting Printers



Preferred Skills/Experience:

  • Experience working in a banking environment
  • Technical College or Certifications in relevant technologies preferred