Field Services Project Manager
1 month ago
Job Description:
The Field Service Project Manager oversees project operation and implementation across the Cold Chain business. They are fully responsible for the entire project, from initiation to closeout, ensuring that all the key tasks are accomplished on-time and on-budget. The Field Service Project Manager is also responsible for project related customer relationships and communications, making sure that customer satisfaction is fulfilled throughout the lifecycle of the project. They will also be capable of managing projects across a matrixed (or cross functional) organization, leveraging resources and groups across the business, to bring projects to completion. They will report to the Manager, Project Execution.
Responsibilities:
- Manages and monitors small to midsize technical projects involving end user products such as temperature monitoring and HVAC controls in supermarkets.
- Documents all aspects of project progress, including material, labor, and supply tracking logs, financial tracking including costs, revenue and margin, revision of project schedules, oversight, and completion of project submittals.
- Prepares proposals, including cost estimates, scopes of work, and schedules
- Acts as an agent of the business and is heavily involved in developing relationships with key accounts and understanding customer needs
- Provide guidance to project coordinators to meet project objectives & requirements
- Ability to provide timely and concise information to key stakeholders
- Ability to report on status of accounts and objectives
- Familiar with the governance of a PMO (Project Management Office) and how to work and manage under one
- Create monthly financial forecasts for accounts and work closely with S&OP to provide them with information on large equipment volume orders that are upcoming
- Work closely with Field Service Managers and Technicians to ensure the scope of the project is followed using the most efficient methods and standards
- Optimize material and labor resources when possible
Must Haves:
- 5+ years of experience in field service and project management
- CAPM / PMP and/or proven strong experience with project management
- Excellent verbal and written communication skills
- Ability to travel up to 25% of the time
- Experience managing multiple projects at a time with quick close outs ( 180 days)
Plusses:
- HVAC / Refrigeration Experience
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