Manager of Patient Engagement

2 weeks ago


Houston, United States SQRL Full time

Highlights:

  • Hybrid schedule, 2 days remote per week
  • Lead Patient Engagement Strategy for the site
  • Great opportunity to make a huge impact on studies


The Company

  • Our client is a leading site network specializing in clinical trials in a variety of trials in therapeutic areas including vaccines, pediatrics, women's health, rheumatology, respiratory, neurology/psychiatry, and many more Established in 2006, they now has over 15 research sites all across the US. They are currently seeking a Sr. Manager of Patient Engagement & Strategy to oversee the full patient journey starting from enrollment


The Role

You will develop and implement patient engagement and recruitment strategies for upcoming and ongoing studies This position focuses on that focus on creating a great patient experience through raising awareness, promoting access, patient education, and their journey throughout the trial.

  • Build and implement patient engagement and recruitment strategies based on each study protocol
  • Coordinate with external recruiting partners and marketing agencies
  • Utilize existing patient databases to call and/or respond to patients
  • Design and implement new patient lead generation initiatives. Focus on the patient journey and experience to make it the best it can be
  • Hands-on, data driven coaching including creating and tracking KPIs, education on protocol, appropriate documentation, and management to improve areas of underperformance and/or prevent underperformance
  • Outreach to patients and advocacy groups to optimize recruiting timeline
  • Create digital/media plans, and other tactics
  • Engage with stakeholders
  • Identify new opportunities to engagement and recruit patients
  • Advocate for for diversity and inclusion
  • Manage engagement and recruitment budget, balancing strategy with key deliverables


Qualifications

  • 5+ years of experience working with Clinical Research Enrollment; inclusion/exclusion criteria
  • 1+ years of experience as a supervisor/manager
  • Experience in community outreach a plus


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