ServiceNow CMDB Engineer

7 days ago


Irving, United States Summit Tech Partners Full time

ServiceNow CMDB EngineerLocation: Irving, TX (Onsite, 5 days/week)Employment Type: Full-Time, Direct Hire (W2 Only – No sponsorship available)About the RoleWe’re seeking a skilled and driven ServiceNow CMDB Engineer to join our team in Irving, TX. This is a hands-on, onsite role focused on designing, implementing, and maintaining a robust Configuration Management Database (CMDB) aligned with ServiceNow’s Common Service Data Model (CSDM). You’ll play a critical role in enhancing IT operations, asset management, and service delivery across the enterprise.ResponsibilitiesArchitect, configure, and maintain the ServiceNow CMDB to support ITOM and ITAM initiativesImplement and optimize CSDM frameworks to ensure data integrity and alignment with business servicesCollaborate with cross-functional teams to define CI classes, relationships, and lifecycle processesDevelop and enforce CMDB governance, data quality standards, and reconciliation rulesIntegrate CMDB with discovery tools and external data sourcesSupport audits, compliance, and reporting requirements related to ITIL processesTroubleshoot and resolve CMDB-related issues and performance bottlenecksQualifications3+ years of hands-on experience with ServiceNow CMDB and CSDM implementationStrong understanding of ITIL practices and ITOM/ITAM modulesProven ability to manage CI lifecycle and maintain data accuracyExperience with ServiceNow Discovery, Service Mapping, and integrationsServiceNow Certified System Administrator (CSA) or higher certifications preferredExcellent communication and documentation skillsMust be authorized to work in the U.S. without sponsorship Perks & BenefitsCompetitive compensation packageCollaborative and innovative work environmentOpportunity to work with cutting-edge ServiceNow technologies



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