Case Specialist

3 weeks ago


Ann Arbor, United States Express Employment Professionals Ann Arbor Full time

The purpose of the position’s role is to act as the service coordinator for participants in HUD CoC permanent supportive housing projects owned and/or operated by our Client. This position will report directly to the Clinical and Administrative Housing Supports Team Leaders.



Responsibilities

  • Directly supports participants in their own home
  • Regular and routine onsite attendance as scheduled
  • Drives participants as needed to appointments, etc
  • Provides hands-on assistance with moving participants into housing
  • Conduct inspections, safety checks, and emergency safety plans Maintain clinical records and all program-specific documentation requirement
  • Provide 24/7 on-call staffing for assigned housing sites (on a rotational basis
  • Works directly with participants who have mental health-related issues, and substance use issues, and may work with participants who have a criminal background


Qualification

  • at least 1 - 3 years of relevant work experience
  • at least 1 year of experience working with persons experiencing the following: chemical dependency, homelessness, and psychiatric disabilities (require
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • ability to multi-task, organize, and prioritize work
  • valid Michigan Driver’s license


Required Ability

  • Concentrate
  • Empathize
  • Identify problems
  • Initiate
  • Manage pressure


  • Flexible hours A lot of room for growth
  • Paying $21/hr.


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