Sales Counselor

3 weeks ago


Hanover, United States The Village at White River Junction Full time

When you work at The Village at White River Junction, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life


The Village at White River Junction is recruiting for a hospitality focused Sales Counselor to join our team This position is responsible for working with the Director of Sales & Marketing to successfully build occupancy thru sales and move ins. Supports the Director of Sales & Marketing in generating inquiries, handling prospects, conducting tours, entering and utilizing data entered into the lead management system and other activities necessary to achieve budgeted census goals.


Here are a few of the daily responsibilities of a Sales Counselor:

  • Work closely with the Director of Sales & Marketing to plan and implement lead-generation activities that result in generating sufficient qualified inquiries to meet move-in goals.
  • Handle inquiries to the community via phone or drop-in. Must be able to quickly establish rapport and complete a thorough discovery to address prospect needs.
  • Follow the ExSell with LCS sales process and utilization of ExSell Connection Sheets.
  • Conduct tours of the property. Able to effectively overcome objections and ask for the sale.
  • Conduct personal follow-up with variety of prospects. Able to identify and make recommendations for addressing objections/needs.
  • Complete paperwork and data entry into the lead management system on a daily basis.
  • Keep up-to-date on competition including their strengths and weaknesses. Identify ways to overcome any objections.
  • Actively participate in any in-house marketing events.
  • Actively participate in generating resident and prospect referrals
  • Actively participate in any community outreach efforts.


Here are a few of the qualifications we need you to have:

  • Bachelor’s degree (emphasis in sales/marketing preferred).
  • Two years’ experience in marketing/sales.
  • One year experience in senior housing or healthcare-related field.
  • One year experience in hospitality preferred.


Salary: $23 - $25/hourly + Commission Structure

Weekend hours as needed.


If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you

EEO Employer


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