Field Performance Advisor

7 days ago

Cleveland, United States Level Full time

Level DI Solutions has a contract opening for a Field Performance Advisor with our client in Cleveland, Ohio. The Field Performance Advisor (FPA) is responsible for driving optimal performance and continuous improvement among our Suppliers by engaging in regular site visits to consult and engage directly with Suppliers to correct real-time discrepancies and identify ways to improve crew effectiveness, tool utilization, and quality. The FPA will utilize their knowledge and expertise to consult with Suppliers and develop process improvements that can be integrated across sites and markets throughout the country The FPA role will partner directly with market Suppliers as a representative of the company to share feedback, recommendations, and work closely with various support groups to implement more efficient and standardized ways of working.

Responsibilities of the Field Performance Advisor

  • Review and analyze site performance metrics, including but not limited to, cycle time, close out package (COP) first time right, (Job Hazard Assessment) JHA compliance, tool utilization, build quality, and customer specific requirements.
  • Based on site review and analysis, identify Supplier performance areas in need of improvement, provide feedback on site performance metrics to Territory Director and Suppliers, and partner with Suppliers to correct, adapt, and respond to the feedback.
  • Engage with suppliers on-site to conduct root-cause analysis of performance deficiencies, troubleshoot problems, and ensure that Suppliers correct real-time discrepancies related to safety and construction.
  • Strategically plan daily and weekly site and supplier visits to achieve key targets and drive overall market performance, considering suppliers’ KPIs, performance, current needs, etc.
  • Act as an internal partner for Senior Construction Managers and Project Management teams to review and evaluate market-level on-site requests, such as supporting customer meets, site access, and validating construction drawings, to support in project completion.
  • Based on performance metrics, identify, design, and develop process improvements for Supplier’s site construction process, as well as advancements to tools to increase efficiency and quality, collaborating with the Automation teams to develop new tools and adjust current tools to increase Supplier’s efficiency.
  • Based on market-level findings, work with other Field Performance Advisors around the country to identify systemic problems and propose cross-market improvements.
  • Collect and report on supplier performance data for deployment process changes and new process trials to support business cases for new features or changes to ways of working.
  • Build strong relationships with market Suppliers to foster a culture of continuous improvement and two-way feedback between the company and the supplier.
  • Continuously improve and provide feedback on customer specific information and training for accuracy in delivery performance via Site Tracker and Power Bi-domain metrics.
  • Support Governance for quarterly Supplier business reviews (QBR), report on findings in the field concerning supplier performance and actions taken and recommendations for improvement; responsible for field-related actions from QBRs.

Qualifications of the Field Performance Advisor.

  • Minimum relevant work/industry experience of 7+ years.
  • Bachelor’s degree preferred.
  • Experience with providing design solutions and guidance on order of operations.
  • Strong knowledge of general construction processes & procedures.
  • Experience in managing and directing general contractor suppliers, construction scope estimation, etc. (Civils, Ground, L&A, Backhaul, Maintenance Work).
  • Knowledge of and ability to enforce the company’s and customer construction and quality standards.
  • Ability to interface with customers, property owners, and other internal and external ancillary personnel as needed.
  • Strong knowledge of contracts (leasing, vendor facing, customer facing) and financial acumen.
  • Demonstrated ability to collaborate and develop positive relationships with suppliers or other external business partners.
  • Experience leading or influencing teams to perform at their best.
  • Strong understanding of applicable health and safety regulations impacting the company and its suppliers in the local market.
  • Completion of approved OSHA (Occupational Safety and Health Administration) 30-hour course for telecommunications industry.

  • Customer Accounts Advisor

    2 months ago

    Cleveland, United States Aaron's Family of Companies Full time

    Customer Accounts Advisor Cleveland, Texas Overview A Customer Account Advisor plays a key role in assisting the Customer Accounts Department with lease agreement renewals. In this role you will also support the overall needs of the store by assisting other team members. You will have direct contact with customers and will act as a...

  • Master Tax Advisor

    2 weeks ago

    cleveland, United States District Partners Full time

    Looking to add excitement to your tax career? Our client has engaged us to find a skilled Tax professional to join their team in a role that breaks away from the ordinary. This position offers a rare opportunity to work with a unique clientele of high-net-worth individuals and professional athletes. You heard that right — major leaguers need major tax...

  • Master Tax Advisor

    2 weeks ago

    Cleveland, United States District Partners Full time

    Looking to add excitement to your tax career? Our client has engaged us to find a skilled Tax professional to join their team in a role that breaks away from the ordinary. This position offers a rare opportunity to work with a unique clientele of high-net-worth individuals and professional athletes. You heard that right — major leaguers need major tax...

  • Wealth Management Advisor

    4 days ago

    Cleveland, United States Fifth Third Full time

    Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Serves as the trusted advisor and team coordinator to simplify complexity for Private Bank clients by challenging and collaborating with them to articulate and achieve...

  • Retail Merchandising Team Lead

    4 weeks ago

    Cleveland, Ohio, United States Field Force Merchandising Full time

    Job SummaryField Force Merchandising is seeking a skilled and experienced Retail Merchandising Team Lead to join our team in the Eastern US. As a Team Lead, you will supervise reset and remodel teams in major retail chains, ensuring seamless execution of projects from start to finish.About UsAt Field Force Merchandising, we pride ourselves on delivering...

  • Wealth Management Advisor

    3 weeks ago

    Cleveland, United States Fifth Third Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Serves as the trusted advisor and team coordinator to simplify complexity for Private Bank clients by challenging and collaborating with them to articulate and achieve their...

  • Wealth Management Advisor

    4 weeks ago

    Cleveland, United States Fifth Third Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Serves as the trusted advisor and team coordinator to simplify complexity for Private Bank clients by challenging and collaborating with them to articulate and achieve their...

  • Student Financial Assistance Advisor

    4 weeks ago

    Cleveland, United States Tri C Company Inc Full time

    Student Financial Assistance AdvisorDepartment: Financial Aid Admin Location: Metropolitan Campus Reports To: Campus Director, Financial Aid & Scholarships Recruitment Type: External/Internal Requisition ID: req5111 Employment Type: Full-Time Support Staff Union Position: Union Work Schedule: Standard College Hours 8:30am-5pm, some evenings and...

  • Student Financial Assistant Advisor

    4 weeks ago

    Cleveland, United States Tri C Company Inc Full time

    Student Financial Assistant AdvisorDepartment: Student Financial Aid & Scholarships Location: Metropolitan Campus Reports To: Campus Director, Student Financial Aid & Scholarships Recruitment Type: External/Internal Requisition ID: req5402 Employment Type: Full-Time Support Staff Union Position: Union Work Schedule: Standard College Hours 8:30am-5pm,...

  • Field Technician

    1 month ago

    Cleveland, United States JARBO Full time

    Summary - Field Technician: If you are looking for a hands-on, outdoor role in a stable industry sector with an industry-leading firm, while having a strong work-life balance, this opportunity may be a great fit for you. As an Environmental Field Technician, you will be gaining valuable field experience while collecting specialized data from municipal...

  • Field Manager

    2 weeks ago

    Cleveland, United States Insight Global Full time

    JOB DESCRIPTIONA client of Insight Global is looking to hire a Field Manager to sit fully remote in Cleveland, OH. Our client is the nation's leading provider of residential sale leasebacks. The primary responsibility will be to ensure that all properties are well-maintained, safe, and ready for occupancy, reflecting the high standards of our client. Other...

  • Field Service Technician

    6 months ago

    Cleveland, United States NCR VOYIX Full time

    Location: Cleveland, OH and Surrounding AreasPosition Summary:Are you a Field Technician? Field Engineer? Service Technician? Or do you want to become a member of this field?  Are you tech savvy with mechanical aptitude who feels their skills are transferrable? Can you help us to provide best in class service?  Do you want to work with some of the largest...

  • Field Engineer

    1 month ago

    cleveland, United States Sparks Group Full time

    A Sparks Group partner specializing in currency technology is seeking a full time Field Engineer III to provide customer-site servicing, installation, and repair of complex electromechanical equipment for the Federal Reserve. The company will maintain a high level of customer satisfaction through the use of data-driven tools, proactive attention to customer...

  • Field Engineer

    1 month ago

    Cleveland, United States Sparks Group Full time

    A Sparks Group partner specializing in currency technology is seeking a full time Field Engineer III to provide customer-site servicing, installation, and repair of complex electromechanical equipment for the Federal Reserve. The company will maintain a high level of customer satisfaction through the use of data-driven tools, proactive attention to customer...

  • Field Engineer

    1 month ago

    cleveland, United States Sparks Group Full time

    A Sparks Group partner specializing in currency technology is seeking a full time Field Engineer III to provide customer-site servicing, installation, and repair of complex electromechanical equipment for the Federal Reserve. The company will maintain a high level of customer satisfaction through the use of data-driven tools, proactive attention to customer...

  • Inventory Control Specialist

    1 month ago

    Cleveland, Ohio, United States Performance Food Group Full time

    Warehouse ExcellenceWe're seeking a detail-oriented Inventory Auditor to join our team at Performance Food Group. As an Inventory Auditor, you will play a critical role in maintaining the accuracy and adequacy of our Operating Company inventories.Key ResponsibilitiesConduct regular inventory counts and reconcile discrepanciesMonitor inventory rotations and...

  • Field Service Technician

    1 month ago

    Cleveland, Ohio, United States NCR VOYIX Full time

    Job SummaryNCR is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for installing, maintaining, and servicing electromechanical equipment such as ATMs and self-checkout systems within an assigned territory.Key ResponsibilitiesPerform customer installation, maintenance, and service calls...

  • Field Claims Adjuster

    2 weeks ago

    Cleveland, United States Insight Global Full time

    Position: Sr. Property Claims Adjuster Location: Columbus, OH 43215Pay Range: 70-80k/ yearMust-haves * 3+ years of Commercial Field Claims Adjustment experience* Outside Estimating Skills (to write the damages)o Must be able to walk in, assess damages, and write estimates* Local to NE Ohio* Must have experience in field writing estimates in personPlusses *...

  • Financial Advisor

    2 months ago

    cleveland, United States Equitable Advisors Full time

    The ideal candidate will deliver personalized investment solutions to help clients work toward their long-term financial goals. They should be be comfortable creating financial plans and cross checking work to ensure complete accuracy of information.   ResponsibilitiesProvide financial planning support to clients Support investment professionals to...

  • Field Service Technician

    1 month ago

    Cleveland, Ohio, United States Adecco Full time

    Adecco is seeking a skilled Field Service Technician to join their team. As a key member of the team, you will be responsible for repairing and maintaining laundry equipment in response to customer calls. Your duties will include completing the required number of service calls daily, meeting performance goals, and monitoring all tools, equipment, supplies,...