Change Management and Training Analyst

2 months ago


Chicago, United States The Judge Group Full time

This is a contract to hire opportunity and hybrid to downtown Chicago.


Tasks & responsibilities:

• Consulting and coaching senior leaders and project team members regarding their roles in change management.

• Assessing and capturing change impacts, including recurring reviews of change impacts.

• Identifying the associated stakeholders impacted by the change impacts.

• Developing and executing a detailed change management plan (including communications, training, and engagement activities) for stakeholders to adopt the identified changes.

• Hosting, developing, and/or executing change management activities as defined in the change management plan, and as necessary to support adoption of the changes.

• Identifying, analyzing and preparing risk mitigation tactics to address behavioral change.

• Supporting the communication efforts (e.g., messaging, contributing to content creation) related to change management.

• Uses insights from change management assessments and progress of behavioral change during the course of the project as input into the communications.

• Developing and deploying in readiness assessments (e.g., communication plan has been executed, training has been delivered, appropriate level of competency has been demonstrated).

• Tracking and reporting issues as they relate to change management.

• Defining and measuring the success/adoption metrics and monitoring change progress, which may include executing pulse surveys and tracking attendance or viewership metrics.

• Responsible for reporting status up to the program level change management lead and participating in program change level activities.

• Manage the portfolio and change load to understand changes impacting the business areas from other initiatives.

• Development of departmental team program documentation, SOPs, and trainings

• Development of enterprise-wide program documentation, process guidelines, SOPs, and trainings



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