Director of Operations
1 month ago
The ideal candidate is a highly organized leader who will join our management team. You will be responsible for leading the company's day-to-day business operations (managing the physical clinic space, ensuring operational compliance is followed, and addressing administrative issues and ongoing).
Day to day
- Manage the daily operations of the office, including overseeing opening and closing duties, in addition to general daily flow of office
- Delegate tasks as needed and ensure follow through
- Main POC for office communications, light management of CEO personal emails
- Support administrative staff, primarily Front of House answering phones, intake/ outtake when needed
- Manage staff schedule in addition to time-off requests, tracking PTO
- Customer service issues, including troubleshooting with CEO/ providers to ensure patient satisfaction.
- Coordinate with property management for ongoing office maintenance or repairs
- Tracking Social Media schedule and content calendar in tandem with CEO and Social Media Manager
- Promotional event management
Employees
- Administrative staff hiring and retention
- Manage staff schedule in addition to time-off requests, tracking PTO, etc
- Ensure staff compliance with state mandated breaks
- HR liaison for all staff
- Bi-weekly payroll
Qualifications
- 2+ Years of MedSpa or related Medical Aesthetic Practice management experience
- Strong interpersonal and communication skills
- Strong computer skills, including Google Suite, Microsoft Office, EMR
- Strong ability to articulately and professionally communicate via email
Benefits
- Paid Health Care, dental, vision and life insurance
- 401K
- Generous PTO Policy
- Free and discounted Products and Services
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