Director of Operations

1 month ago


Los Angeles, United States The Westside Clinic Full time

The ideal candidate is a highly organized leader who will join our management team. You will be responsible for leading the company's day-to-day business operations (managing the physical clinic space, ensuring operational compliance is followed, and addressing administrative issues and ongoing). 

 

Day to day

  • Manage the daily operations of the office, including overseeing opening and closing duties, in addition to general daily flow of office
  • Delegate tasks as needed and ensure follow through 
  • Main POC for office communications, light management of CEO personal emails 
  • Support administrative staff, primarily Front of House answering phones, intake/ outtake when needed
  • Manage staff schedule in addition to time-off requests, tracking PTO
  • Customer service issues, including troubleshooting with CEO/ providers to ensure patient satisfaction. 
  • Coordinate with property management for ongoing office maintenance or repairs 
  • Tracking Social Media schedule and content calendar in tandem with CEO and Social Media Manager
  • Promotional event management


Employees 

  • Administrative staff hiring and retention
  • Manage staff schedule in addition to time-off requests, tracking PTO, etc
  • Ensure staff compliance with state mandated breaks 
  • HR liaison for all staff
  • Bi-weekly payroll


Qualifications

  • 2+ Years of MedSpa or related Medical Aesthetic Practice management experience
  • Strong interpersonal and communication skills
  • Strong computer skills, including Google Suite, Microsoft Office, EMR
  • Strong ability to articulately and professionally communicate via email


Benefits

  • Paid Health Care, dental, vision and life insurance
  • 401K
  • Generous PTO Policy
  • Free and discounted Products and Services

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