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Field Services Engineer

2 months ago

Fremont, United States Vital Materials Co., Limited Full time

Field Service Engineer (FSE) – PVD Equipment, Cluster Platforms


Position Title: Field Service Engineer (FSE) – PVD Equipment, Cluster Platforms

Location: Cupertino, CA (West Coast Service Area)

Company: Vital & FHR North America, LLC

Job Type: Full-time Employee

Job Summary:

We are seeking a highly skilled Field Service Engineer (FSE) for PVD equipment. The FSE will provide on-site support during installation, along with after sales service and maintenance for cluster tools equipped with PVD, PECVD, ALD and etch modules. The ideal candidate will have a background in semiconductor manufacturing , knowledge of copy exact principles and hands on experience troubleshooting sputtering and evaporation processes and hardware.

Key Responsibilities:

  • Installation and Commissioning: Oversee the installation and commissioning of cluster-based sputter and evaporation equipment at customer sites.
  • Maintenance and Repair: Perform preventive maintenance, troubleshooting, and repairs on PVD systems to ensure optimal performance and minimize downtime.
  • Customer Support: Provide technical support and training to customers on equipment operation, maintenance procedures, and best practices.
  • Process Optimization: Collaborate with customers to optimize PVD processes and improve product yields.
  • Documentation: Maintain accurate records of service activities, equipment performance, and customer interactions.
  • Collaboration: Work closely with engineering teams, both external and internal, to identify in-field issues, resolve, and contribute to product improvements.
  • Travel: Travel to customer sites as needed, both domestically and internationally.

Qualifications:

  • Bachelor’s degree in Engineering, Physics, or a related field preferred
  • 5+ years of experience in operating &/or servicing PVD equipment, with a focus on cluster sputter and evaporation systems.
  • Strong troubleshooting skills and hands-on experience with vacuum systems and plasma technology.
  • Excellent communication skills. German or Chinese language a plus.
  • Ability to work independently and as part of a team.
  • Willingness to travel frequently.