User Experience Specialist

Found in: Appcast Linkedin GBL C2 - 2 weeks ago


San Jose, United States LanceSoft, Inc. Full time

Key Responsibilities


The successful candidate for this position will demonstrate a track record of success, strength, and aptitude relevant to the following areas:

• Assist in setting strategy and design for user experience on the client Technical Information Portal, bringing fresh perspective based on UX-specific experience. This includes but isn’t limited to:

o Optimization of multi-faceted taxonomy metadata architecture that drives the Portal’s user interface, its navigation, and search function and results.

o Significantly contribute to the user interface design of all elements impacted by the portal’s expansion to include numerous additional product areas.

o User interface analysis and design of usability improvements.

• Holistic review of the current client Technical Information Portal’s user interface and architecture to provide experienced, external UX perspective to complement and enhance internal direction.

• Provide UX perspective towards planning with cross-functional development and architecture teams regarding improvements to doc content access in tools UI(s).

• Participate as a contributing member of the top-level staff of the Technical Documentation and Localization organization.


Preferred Experience


• Experience designing website navigation for large repositories of content.

• Experience with search design and SEO.

• Experience working with and optimizing large taxonomies.

• Experience working with websites that provide end-user technical documentation.

• Experience with the Fluid Topics platform is a plus.

• Knowledge of semiconductors is not necessary but is a plus.

• Experience contributing to definition and implementation of strategic solutions.

• Experience managing one’s own workload utilizing collaborative platforms (e.g. Confluence, Jira).

• Experience in collaborative team environments.

• Excellent organizational, decision-making, and time management skills.

• Ability to prioritize and manage multiple issues and projects.

• Excellent verbal and written communication skills.


Academic Credentials


• BA in technical communication, English, information design, or related field – OR – other related combination of experience and education.


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