IT Manager

About the Role:

AssetWorks is seeking an IT Manager / Director who will be responsible for overseeing the organization's internal IT operations including datacenter infrastructure (servers, networking and storage) in a collocation, virtualized environments, patch management, VPN Management, IT security, Disaster Recovery, Software and Hardware supplier management and Laptop/Desktop support. This role involves leading a team of analysts and support personnel ensuring highly reliable IT infrastructure. The ideal candidate will have a strong technical background, coupled with excellent leadership and communication skills.

Responsibilities:

Must be a hands-on leader of a team of IT professionals that oversee and manage all aspects of our IT to include internal development team, security, hardware, servers, networking, database, telecom, storage, backup, and support services.

• Develop and implement IT management strategies and policies aligned with business objectives.
• Oversee application and infrastructure architecture, design, deployment and management.
• Manage IT Hardware and Software vendors.

Identify requirements and recommend solutions to optimize our technology stack.

• Ensure the security of the company’s IT systems, data, and assets. Implement and monitor compliance with IT policies, standards, and regulations
• Lead the development and test of robust operational security practices, incident response procedures and disaster recovery plans.
• Build and lead a high-performing IT services team, providing guidance, mentorship, and career development opportunities.
• Oversee the management of LAN and WAN networks, ensuring seamless connectivity across multiple locations.
• Collaborate with business stakeholders to understand requirements and translate them into actionable data solutions.
• Implement and maintain cyber security measures to safeguard company data and systems.
• Monitoring application, virtualization environments and underlying infrastructure identifying opportunities for optimization.
• Lead IT projects from conception to completion, including system upgrades, hardware and software installations, and technology migrations.
• Stay up-to-date with emerging data technologies and industry best practices.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field with relevant certifications (e.g., ITIL, PMP, CISSP) is a plus
• Proven experience (5+ years) in IT management, preferably in a similar industry.
• Strong technical expertise in hardware and software acquisition, support & management.
• Experience with Oracle, VMWare, Cisco and Dell infrastructure
• Solid understanding of IT project management principles.
• Demonstrated ability to lead and inspire a team of IT professionals.
• Knowledge of data governance frameworks and regulations
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects and prioritize tasks effectively.

Preferred Qualifications:

• Bachelors/master’s degree in a relevant field.
• Experience in managing security compliance, including the implementation and maintenance of security measures to uphold SOC2 and ISO 27001 standards.
• Conversant with network management and the broader network ecosystem.
• Experience with Mobile Device Management and Endpoint Management.
• Experience in penetration testing and IT security planning and incident response
• Certifications in data management and IT Security. CISO like experience a plus