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Entry-Level Help Desk Technician and Data Retention Specialist

2 months ago

New Orleans, United States Lugenbuhl, Wheaton, Peck, Rankin & Hubbard Full time

We are seeking a tech-savvy individual for an entry-level Help Desk Technician and Data Retention Specialist role. This position is based in New Orleans and is ideal for those looking to start a career in IT and data management.

 

Key Responsibilities:

·       Provide technical assistance with computer systems, hardware, and software.

·       Respond promptly to user inquiries via email, chat, or phone, offering effective technical support.

·       Assist in data entry and retention projects, ensuring accuracy and consistency.

·       Organize and maintain data records to support growing organizational needs.

·       Collaborate effectively with team members to achieve common goals.

Qualifications:

·       Proficiency with computer systems, hardware, and software.

·       Strong organizational skills and attention to detail.

·       Ability to work collaboratively in a team environment.

·       Excellent communication skills, both written and verbal.

·       Eagerness to learn and grow in a technical support role.

·       A+ Certification or similar recommended but not required

This position offers a great opportunity to gain valuable experience in both IT support and data management within a dynamic and supportive environment.