Facilities Manager

5 days ago


Miami, United States Ascendo Resources Full time

Overview:

We are seeking a proactive and skilled Facilities Manager to oversee the efficient operation, maintenance, and optimization of our facilities while ensuring exceptional client and team experiences.


Responsibilities

1. Technical and Operational Management

  • Oversee building systems (HVAC, electrical, plumbing) and ensure proper functioning.
  • Optimize space usage to enhance productivity and comfort.
  • Ensure compliance with health, safety, and environmental regulations.
  • Manage budgets for repairs, utilities, and maintenance, implementing cost-control measures.
  • Monitor and optimize energy usage to reduce costs and environmental impact.

2. Customer Relationship Management (CRM)

  • Use CRM tools to manage client data, monitor interactions, and streamline workflows.
  • Oversee client onboarding and ensure smooth integration into facilities.
  • Track client operations and deliver performance reports on satisfaction and usage trends.

3. Project and Vendor Management

  • Lead initiatives such as office renovations, system upgrades, and construction projects.
  • Negotiate and manage contracts with vendors and service providers.
  • Identify and mitigate risks to ensure seamless facility operations.

4. Leadership and Communication

  • Manage and motivate maintenance, custodial, and administrative staff.
  • Communicate policies, updates, and project status clearly to stakeholders and clients.
  • Resolve conflicts and ensure a positive, service-oriented experience for all facility users.

5. Technology and Data Analysis

  • Use facility management software to track maintenance, space planning, and resources.
  • Analyze CRM and building system data to inform decisions and improve operations.
  • Leverage smart building technologies to enhance efficiency.


6. Personal Attributes

  • Detail-oriented with strong problem-solving and decision-making skills.
  • Adaptable and proactive in anticipating needs and resolving issues.
  • Focused on continuous improvement and operational excellence.


Qualifications

  • Proven experience in facility management or a related field.
  • WeWork, Regus or similar shared workspace experience a huge plus.
  • Proficiency in facility management software and CRM tools.
  • Strong technical knowledge of building systems and safety regulations.
  • Excellent leadership, communication, and organizational skills.
  • Budget management and project oversight expertise.


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