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Dispatcher

3 months ago

Houston, United States Aspire Business Solutions Full time

Summary: Responsible for dispatching ocean container, van and intermodal orders in a safe, efficient, and profitable manner using our computerized system, and in accordance with customer expectations and Government laws and regulations. Keeps drivers and fleet managers apprised of pertinent issues. Communicates with steamship lines, customer service and all stakeholders. Trains to back up fleet manager for absences.


Essential Duties and Responsibilities:

· Plan and execute dispatch of orders to meet customer requirements using our computerized dispatch system

· Anticipates what will be needed and prepares himself and driver for best results

· Seeks safe ways to maximize driver productivity and company profitability

· Dispatches drivers by text, phone or in person

· Updates computer of load notes and problems and solutions

· Maintains load status in real time

· Uses Internet solutions and interfacing with the port, steamship lines, and other intermodal stakeholders

· Freight planning, pre-dispatches, keeps trucks moving without extra cost

· Minimize expense and inefficiencies such as dry runs, per diem

· Handle minor problems for drivers

· Keeps current with steamship, port, rail and other intermodal facilities’ locations and requirements

· Routes appropriate issues to Management

· After hours contact for drivers, at times

· Responsible for opening and/or closing office and terminal daily


Back-up and occasional duties:

· Other duties may be assigned


Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education/Experience:

Bachelor’s degree (B.A.) from two-year College or university; or three years related experience and/or training; or equivalent combination of education and experience.


Language Ability:

Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, and/or public groups. Ability to communicate effectively.


Mathematical Ability:

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.


Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.


Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.


Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.


Important aspects of position:

Accuracy with numbers and names (with computer input)

Ability to multi-task and problem solve

Ability to prioritize

Editing and proofreading of numbers and names

Detail and results oriented

Organizational skills

Self-direction

Time-sensitivity

Working alone or in an isolated environment