Desktop Support Specialist

2 months ago


Vienna, United States Seneca Resources Full time

One of our top clients is hiring a Desktop Support Specialist:


Location: On-site in Vienna, VA


Description:

• Interpersonal skills – advanced

• Quality customer service skills

• Professional presence and maturity

• Patience

• Ability to work with other team members (Team first attitude)

• Adaptability to a fast-paced environment


Technical Knowledge/Skills:

• Troubleshooting Skills -

• Oral/Written Communication Skills

• Ticketing System experience (ServiceNow)

• Windows 10/11 Experience


Experience with:

• Tier 2 Desktop Support

• Microsoft Active Directory

• Experience with desktop imaging technologies (MDT, LTI, ZTI)

• Microsoft Office/365, Microsoft Outlook, Teams

• HP, Canon, and Toshiba printer support


Nice to haves: A+ Certification, Windows 10 Certification, Citrix knowledge, awareness of the security of financial institutions, SCCM entry-level knowledge


About Seneca Resources:

Seneca Resources is a client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. Seneca Resources is a leading IT services provider with offices in Virginia, Alabama, Georgia, Florida and Texas that service clients throughout the United States.


We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.


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