Operations Program Manager
2 weeks ago
REQUIREMENT:
- Proven experience in managing cross-departmental operational projects.
- Strong project management skills with the ability to drive progress, manage risks, and develop mitigation strategies.
- Expertise in New Product Introduction (NPI), including transitioning from design to mass production.
- Familiarity with production process optimization and monitoring Key Performance Indicators (KPIs).
- Excellent communication and collaboration skills across cross-functional and cross-regional teams.
- Proficiency in bilingual communication (e.g., Mandarin and English) to bridge cultural and language gaps.
- Strong problem-solving abilities, with a focus on aligning customer needs with business strategies.
- Background in engineering, supply chain, or quality assurance is a plus.
RESPONSIBILITIES
- Manage and oversee cross-departmental operational projects, ensuring objectives and timelines are met.
- Lead NPI projects, coordinating closely with engineering, procurement, and production teams for successful product launches.
- Optimize production processes and improve operational efficiency in collaboration with factory teams.
- Monitor KPIs and ensure project targets are consistently achieved.
- Act as a liaison in San Jose to address customer operational issues, simulate scenarios, and create action plans aligned with business strategies.
- Facilitate collaboration among R&D, supply chain, and quality assurance teams to support operational goals.
- Integrate global resources to meet operational needs and improve performance.
- Leverage bilingual skills (Mandarin and English) to enhance communication and collaboration across regions
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