Operations Program Manager

2 weeks ago


San Jose, United States PEAK Technical Staffing USA Full time

REQUIREMENT:

  • Proven experience in managing cross-departmental operational projects.
  • Strong project management skills with the ability to drive progress, manage risks, and develop mitigation strategies.
  • Expertise in New Product Introduction (NPI), including transitioning from design to mass production.
  • Familiarity with production process optimization and monitoring Key Performance Indicators (KPIs).
  • Excellent communication and collaboration skills across cross-functional and cross-regional teams.
  • Proficiency in bilingual communication (e.g., Mandarin and English) to bridge cultural and language gaps.
  • Strong problem-solving abilities, with a focus on aligning customer needs with business strategies.
  • Background in engineering, supply chain, or quality assurance is a plus.


RESPONSIBILITIES

  • Manage and oversee cross-departmental operational projects, ensuring objectives and timelines are met.
  • Lead NPI projects, coordinating closely with engineering, procurement, and production teams for successful product launches.
  • Optimize production processes and improve operational efficiency in collaboration with factory teams.
  • Monitor KPIs and ensure project targets are consistently achieved.
  • Act as a liaison in San Jose to address customer operational issues, simulate scenarios, and create action plans aligned with business strategies.
  • Facilitate collaboration among R&D, supply chain, and quality assurance teams to support operational goals.
  • Integrate global resources to meet operational needs and improve performance.
  • Leverage bilingual skills (Mandarin and English) to enhance communication and collaboration across regions



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