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Surveillance Supervisor
1 month ago
Job Description
Overview
Job Title: Surveillance Supervisor
Salary: $60,000+
Status: Full Time
Shift: Varies
Responsibilities
- Monitor casino activity, write accurate reports, and maintain logs; operate surveillance equipment and record all property activities.
- Perform occasional heavy lifting, sit and view monitors for extended periods, and dub media as needed.
- Ensure adherence to all Surveillance policies and procedures and manage communication between Surveillance and other departments.
- Review paperwork and train or delegate training of Surveillance personnel; cover shifts and handle performance management, including disciplinary actions.
- Keep team members updated on changes in casino policies, procedures, and gaming issues.
Qualifications
- Must be able to obtain and maintain a Colorado Support Gaming License.
- Must be able to uphold the highest level of confidentiality
- Must be able to work any shift, including weekends and holidays
- Must be able to learn and operate all surveillance equipment
- Exceptional customer service skills to both external and internal customers required with adherence to the All Star Service Principles.
- 2 years casino Surveillance experience preferred
- Knowledge of internal and external thefts, cards, slots, cage and all other areas of the casino preferred.
- Previous casino experience preferred.
- DVR experience highly desirable
Benefits:
- Enhanced health, dental, and vision insurance, along with a flexible spending account.
- Education, tuition, and certification reimbursement (up to $6,000 per calendar year).
- Growth opportunities available across four different restaurants.
- Access the team dining hall with one free hot meal per shift.
- Company-matched 401k.
- Paid time off and six observed holidays.
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An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
