Director of Human Resources

ALAMEDA FAMILY SERVICES

Alameda Family Services (AFS) is a progressive, non-profit agency that provides clinically sophisticated, comprehensive mental health and early childhood educational and family support services to individuals and families in the City and County of Alameda. Programs include: Early Head Start, Head Start, Family Support Services, School Based Services, and Behavioral Health Care Services (Counseling and an APA- accredited Narrative Therapy Training Program). One of Alameda Family Services’ core values is fostering wellbeing. This focus on wellbeing provides a philosophical orientation for our work and guides our daily practice. As an agency that is deeply rooted in Alameda, we are constantly striving to achieve the best possible outcomes for our clients, families, and community. We cultivate self-care, professional growth, and a family-like work environment.

POSITION DESCRIPTION

Under the supervision of the Executive Director (ED), the Human Resources (HR) Director is responsible for the delivery of exceptional human resources services to 150+ employees/interns. This position oversees areas including recruitment, benefits administration, employee relations, and leave management along with compliance with applicable laws as well as HR department staff. The HR Director will also serve as a strategic partner to the ED and AFS management in furthering a staff-oriented organizational culture and guiding AFS’ long-term people strategy. Maintaining positive, proactive, and collaborative relationships that are facilitated through excellent communication is key.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE

• Oversee the recruitment of new hires utilizing Diversity, Equity, Inclusion, and Justice practices.
• Ensure the timely onboarding of new employees, ensuring that they have a smooth and welcoming transition into AFS. Assisting hiring managers as needed with department-specific orientation tasks.
• In partnership with the Executive Director, develop and implement AFS cultural strategy. Creating and leading staff morale programs with guidance from the Executive Director and leadership team.
• Supervise the HR Department staff ensuring that all communication, timelines, paperwork, and compliance meet expectations.
• Ensure that employee information in the agency payroll system is accurate for easy payroll processing by Fiscal Staff Accountants.
• Assist with processing payroll.
• Primary contact with AFS broker to work on annual benefits renewal and open enrollment. Evaluate benefits (e.g., medical and dental plans) annually and ensure that employees have information necessary to make well-informed decisions.
• Assist staff with leaves of absence (e.g., PDL, PFL, FMLA/CFRA), and overseeing workers’ compensation, unemployment, and disability claims.
• Ensure AFS wage and labor law compliance. Annually review and update AFS wage scale with the Fiscal Financial Analyst. Provide input on the wage scale by conducting periodic pay surveys and job evaluations.
• Generate reports to support payroll and benefits (e.g. ACA Reporting, EEO, California Pay Data, Census reports, etc.).
• Lead agency-wide recruiting for all open positions, including reviewing and updating the hiring process as necessary, working with managers on job descriptions, posting and managing ads, reviewing resumes, conducting interviews, reference checks, and background checks as necessary, attending job fairs, and establishing strong relationships with local colleges and universities.
• Maintain employee files including required training and licensing documentation. Complete regular audits of all employee files to ensure compliance.
• In partnership with the Executive Director, oversee the annual performance evaluation process including tracking the timely completion of performance and compensation reviews, and assisting managers, as needed, with writing and editing review documents. Provide coaching to managers on delivering performance feedback, developing performance plans, and addressing interpersonal issues.
• Lead Safety Team and provide updates to agency leadership.
• Manage HR-related functions of the ECM program including monthly OIG reporting.
• Participate in bi-weekly HR/Fiscal meetings, bi-monthly HR forums, and DEIJ meetings.
• Contribute to and/or leading the HR portion of internal updates, staff and department meetings, and other internal communications as directed by the Executive Director.
• Update employee handbook to reflect current policies and procedures to accurately mirror current business practices, accreditation standards and governing laws/regulations.
• Attend HR educational training and seminars, review relevant professional publications/materials, establish HR professional networks, and use industry memberships (e.g., SHRM and Cal Chamber) to remain current in HR matters.
• Assist with annual fiscal reviews.
• Other duties as assigned by the Executive Director.

QUALIFICATIONS, SKILLS AND EXPERIENCE

• Bachelor’s degree required.
• 5+ years of human resources generalist experience with 3+ years of management experience. Experience in non-profits of 100-150 employees strongly preferred.
• Strong knowledge of HRIS systems management required.
• Highly organized with strong attention to detail.
• Exceptional communication skills and the ability to listen and engage with all staff. Experience counseling employees, addressing performance issues, and assisting with ending employment, and other staffing changes.
• Experience and ability to work well with a diverse population, colleagues, and outside agencies.
• Strong written and verbal communication skills, including the ability to prepare detailed written reports.
• Solid understanding of local, state, and federal laws including FLSA, FMLA, CFRA, PFL, COBRA,EEO, ADA, minimum hourly wage increases, etc.
• Demonstrated ability to thrive in a rapidly changing, multi-cultural environment.
• Skilled at multitasking, coordinating, organizing, prioritizing, and executing responsibilities in the face of conflicting priorities and unexpected situations.
• Strong technical skills with Microsoft Office Suite (Word, Excel, PowerPoint), Google Docs, and candidate research.
• Outgoing and upbeat personality, strong work ethic, and genuine desire to help colleagues.
• High level of discretion and ability to hold confidentiality in both internal and external matters.

CONDITION OF EMPLOYMENT

• Successful completion of a background check and clearance from the Federal Bureau of Investigation (FBI) and the Department of Justice (DOJ) background prior to employment is required.
• Current TB Test Results are required prior to employment.
• Alameda Family Services falls under the current California Department of Public Health and State Public Health Officer Orders requiring employees to (1) have received their full dosage/s of an approved vaccine against COVID-19, including boosters, and provide documentation of such, or (2) If exempt per a valid exemption as permitted by the order, complete an exemption accommodation request form.

BENEFITS

Alameda Family Services offers a very generous benefits program including:

• Medical and Dental Benefits for employees and $200 monthly stipend provided to employees to assist with the cost of dependent coverage (for both medical and dental dependent coverage).
• Flexible Spending Account.
• Group Term Life Coverage.
• 11 paid holidays per year (based upon a 40 hour work week).
• 5 weeks paid vacation/year.
• 12 days of paid sick time/year.
• 401k with 3% match.
• Monthly cell phone stipend.

EQUAL OPPORTUNITY EMPLOYER

Alameda Family Services is an equal opportunity employer. We are committed to creating an inclusive and diverse workplace where every staff member feels heard, supported, and valued. We encourage applications from all qualified individuals.