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Technical Writer

3 months ago

Richardson, United States Compunnel Inc. Full time

Technical Writer


Job Summary: We are looking for a detail-oriented Technical Writer with hands-on experience in SharePoint administration. The ideal candidate will be responsible for creating, managing, and maintaining technical documentation and user guides for our SharePoint environments, while also providing support and administration for the platform. This role requires a unique blend of technical writing skills and SharePoint expertise to ensure that our documentation is accurate, comprehensive, and user-friendly.

Key Responsibilities:

  • Create, edit, and maintain technical documentation, including user manuals, system guides, and best practices for SharePoint environments.
  • Administer and manage SharePoint sites, libraries, and workflows to support organizational needs.
  • Collaborate with IT teams and end-users to gather information and translate technical details into clear, concise documentation.
  • Ensure that all documentation is up-to-date, consistent, and aligned with company standards.
  • Provide training and support to users on SharePoint features and functionalities.
  • Assist in the development and implementation of SharePoint governance policies and procedures.

Qualifications:

  • 8+ years of experience as a Technical Writer, with a focus on IT or software documentation.
  • Hands-on experience with SharePoint administration, including site management, permissions, and workflows.
  • Strong writing and editing skills, with the ability to explain complex technical concepts in simple terms.
  • Familiarity with SharePoint Online, Office 365, and related Microsoft technologies.
  • Ability to work independently and manage multiple projects simultaneously.

Preferred Qualifications:

  • Experience with content management systems and document version control.
  • Knowledge of SharePoint customization and development.
  • Basic understanding of web technologies (HTML, CSS) and scripting.