Complaint Investigations Tech

4 weeks ago


Alameda, United States Intellectt Inc Full time

Role: Complaint Investigations Tech

Location: Alameda, CA - 94502

Duration: 6 Months

Job Description:

- Responsible for implementing and maintaining the effectiveness of the quality system.

- Perform routine testing (physical, chemical or functional) on product returned from the field due to a customer complaint, using a variety of lab equipment.

- Summarize and record all test data and maintain proper documentation of all lab work.

- Process customer returns in a timely manner in accordance with ISO and FDA QS Reg.

- Support company goal for timeliness of complaint investigations and closures.

- Knowledge of regulations and standards affecting IVD's and Biologics.

- Must have good written and oral communications skills. Must possess good laboratory practices, including handling of chemicals and biohazardous material.



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