Customer Service Specialist
1 month ago
Job Title: Customer Service Specialist
Location: Pittsburgh, PA
Job Responsibilities:
- Deliver a high-quality experience from start to finish, offering program information, eligibility, reimbursement support, and general assurances.
- Respond to inbound and outbound calls from patients, physicians, and pharmacies, addressing their access to care and reimbursement needs.
- Refer requests for escalation as needed and collaborate with internal teams to resolve issues.
Skills Required:
- Experience in a high-volume contact center environment, preferably in health care or case management.
- Excellent communication skills, with the ability to convey information clearly and effectively.
- Strong customer focus, with high levels of empathy and emotional intelligence.
- Adaptability to various situations and effective problem-solving skills.
- High School Diploma or GED required.
Additional Skills:
- Familiarity with outbound calls.
- Experience in phone answering.
- Fluency in English (Speak, Read, Write).
-
Bilingual Customer Service Specialist
7 days ago
Pittsburgh, United States The Sherwin-Williams Company Full timeCustomer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...
-
Customer Service Specialist
2 months ago
Pittsburgh, United States PITT OHIO Full timeOverview: PITT OHIO, a $900 million, high service, highly profitable, transportation solutions provider offering SUPPLY CHAIN, LTL and TRUCKLOAD services is seeking a Customer Service Specialist to join our team. Hours are 9am 5:30pm Eastern Time, Monday through Friday. We offer competitive wages, hospital/medical insurance with no monthly premiums, vision,...
-
Customer Service Specialist
1 month ago
Pittsburgh, United States SSI People Full timeJob Title: Customer Service Specialist Location: Pittsburgh, PA Job Responsibilities: Deliver a high-quality experience from start to finish, offering program information, eligibility, reimbursement support, and general assurances. Respond to inbound and outbound calls from patients, physicians, and pharmacies, addressing their access to care and...
-
Customer Service Specialist
3 weeks ago
pittsburgh, United States SSi People Full timeJob Title: Customer Service SpecialistLocation: Pittsburgh, PAJob Responsibilities:Deliver a high-quality experience from start to finish, offering program information, eligibility, reimbursement support, and general assurances.Respond to inbound and outbound calls from patients, physicians, and pharmacies, addressing their access to care and reimbursement...
-
Customer Service Specialist
3 weeks ago
Pittsburgh, United States SSi People Full timeJob Title: Customer Service SpecialistLocation: Pittsburgh, PAJob Responsibilities:Deliver a high-quality experience from start to finish, offering program information, eligibility, reimbursement support, and general assurances.Respond to inbound and outbound calls from patients, physicians, and pharmacies, addressing their access to care and reimbursement...
-
Customer Service
7 months ago
Pittsburgh, United States The Home Depot Full timeCustomer Service/ Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to Customer Service, Sales Associate, Sales Specialist, Retail, Customer
-
Customer Service Representative
3 months ago
Pittsburgh, United States Citizens Financial Group, Inc. Full timeStarting Salary: $20 / hour. Start Date: November 18th When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them understand, and make sense of, general needs with Customer Service Representative, Customer Service, Representative, Retail
-
Customer Service Coordinator
1 month ago
Pittsburgh, Pennsylvania, United States Tech24 Full timeJob SummaryWe are seeking a highly skilled and organized Dispatch Operations Specialist to join our team at Tech-24. As a key member of our dispatch team, you will be responsible for coordinating and managing service requests, ensuring prompt and efficient service delivery to our customers.Key ResponsibilitiesDispatch service jobs to technicians and manage...
-
Customer Service Advocate
7 days ago
Pittsburgh, Pennsylvania, United States Randstad Full timeJob Overview: As a Customer Service Specialist at Randstad, you'll have the opportunity to make a positive impact on our clients' businesses by delivering exceptional customer service. Your primary responsibility will be to handle customer inquiries and provide timely resolutions to their issues.About the Role: We are seeking a highly skilled and experienced...
-
Customer Service Representative
1 month ago
Pittsburgh, United States Laurel Linen Service, Inc. Full timeJOB DESCRIPTION Looking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934. Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated individual who...
-
**Customer Support Specialist**
2 weeks ago
Pittsburgh, United States Dollar Bank Full timeWe are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our customer service department, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional support.Key responsibilities include:Responding to customer inquiries in a timely and professional mannerResolving customer...
-
Customer Service Specialist
3 weeks ago
Pittsburgh, PA, United States SSi People Full timeJob Title: Customer Service SpecialistLocation: Pittsburgh, PAJob Responsibilities:Deliver a high-quality experience from start to finish, offering program information, eligibility, reimbursement support, and general assurances.Respond to inbound and outbound calls from patients, physicians, and pharmacies, addressing their access to care and reimbursement...
-
Customer Support Specialist
1 month ago
pittsburgh, United States SSi People Full timeJob Title: Benefits Investigation SpecialistLocation: 6000 Park Lane Drive Pittsburgh Pennsylvania 15275Duration: 3+ months contract with further chances of extension and contract to hire possibilityShift Hours: 8am-4:30pmDutiesResponsible for direct contact with Medical Insurance Payers and Pharmacy Benefit Managers in order to identify and document...
-
Customer Support Specialist
2 months ago
Pittsburgh, United States SSi People Full timeJob Title: Benefits Investigation SpecialistLocation: 6000 Park Lane Drive Pittsburgh Pennsylvania 15275Duration: 3+ months contract with further chances of extension and contract to hire possibilityShift Hours: 8am-4:30pmDutiesResponsible for direct contact with Medical Insurance Payers and Pharmacy Benefit Managers in order to identify and document...
-
Product Specialist
10 hours ago
Pittsburgh, United States Gordon Food Service Full timeReference #: R-31810 Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... At Gordon Food Service, the customer -- internal or...
-
Vehicle Service Specialist
1 week ago
Pittsburgh, United States Valvoline Instant Oil Change Full timeWhat You'll Do:As a Vehicle Service Specialist (aka auto technician), you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you will learn to change oil, check and refill fluids, rotate tires, test and replace...
-
Customer Service Representative
2 months ago
Pittsburgh, United States SSi People Full timeTitle: Patient Support SpecialistLocation: Pittsburgh PA (Onsite)Contract: 3 months (with possible extension)Basic Skills Required:High School or GED required 1+ years in healthcare or case management experience in a high-volume contact center environment or similar environment preferredExperience working in pharmacy benefits, health care insurance, and/or...
-
Customer Service Representative
1 month ago
Pittsburgh, United States SSI People Full timeTitle: Patient Support Specialist Location: Pittsburgh PA (Onsite) Contract: 3 months (with possible extension) Basic Skills Required: High School or GED required 1+ years in healthcare or case management experience in a high-volume contact center environment or similar environment preferred Experience working in pharmacy benefits, health care insurance,...
-
Customer Service Representative
1 month ago
pittsburgh, United States SSi People Full timeTitle: Patient Support SpecialistLocation: Pittsburgh PA (Onsite)Contract: 3 months (with possible extension)Basic Skills Required:High School or GED required 1+ years in healthcare or case management experience in a high-volume contact center environment or similar environment preferredExperience working in pharmacy benefits, health care insurance, and/or...
-
Customer Service Representative
1 month ago
pittsburgh, United States SSi People Full timeTitle: Patient Support SpecialistLocation: Pittsburgh PA (Onsite)Contract: 3 months (with possible extension)Basic Skills Required:High School or GED required 1+ years in healthcare or case management experience in a high-volume contact center environment or similar environment preferredExperience working in pharmacy benefits, health care insurance, and/or...