Customer Care Representative

4 months ago

Meridian, United States Hubble Homes, LLC Full time

About Hubble Homes:

Founded in 1997, Hubble Homes has been proudly building homes of exceptional quality, craftsmanship and value for over 25 years.


From its first humble beginnings, Hubble Homes has constructed and delivered over 7,000 value-rich homes throughout the Treasure Valley. Our success is owed first to the founding belief that families and individuals should be able to easily find a new home of exceptional beauty and quality at a price that they can afford.


No one else does this better than Hubble Homes. We deliver on this commitment thanks to decades of experience in multiple disciplines that include careful planning and research, smart engineering, resourcefulness, superior design and architecture, strategic partnerships, and superior homebuilding knowledge. By streamlining the homebuilding process, we eliminate inefficiencies and pass the savings to our customers and create true value without cutting corners.


We are always working to help make the neighborhoods, communities and surrounding areas we serve and call home, places of compassion and prosperity. Since its inception in 1997, Hubble Homes has contributed over $3 million in donations to local charities and non-profits through our Heart of Hubble program.


Hubble Homes is now a part of the Woodside Homes family.


Since 1977, the Woodside Homes name has been synonymous with integrity, excellence, design innovation and a great customer experience. That enduring reputation continues to attract generations of discerning homebuyers throughout Arizona, California, Nevada, and Utah.


For more than 40 years, Woodside Homes has designed, constructed and sold more than 45,000 homes, earning the trust and confidence of families who seek the very most from their home-buying dollars. That achievement attests to the success of Woodside’s commitment to building homes that are Better by Design...homes that are personalized to meet the needs, desires, and dreams of individual homebuyers. Better by Design means providing great spaces that become filled with life, and each buyer’s style emerges against a backdrop of quality, superb craftsmanship and money-saving energy efficiency. Even more importantly, Better by Design speaks towards Woodside’s commitment to provide a customer-friendly experience that puts our buyers front and center of every decision we make. You’ll receive the guidance, attention, and respect necessary for us to understand your needs, wants and dreams and translate them into a house you'll love to call home.


Job Overview:

Responsibilities are to be accountable for the overall implementation of the Customer Care Experience with the Hubble Homes' Customer. Ensure timely response to all warranty concerns and have a passion for excelling in customer satisfaction. Passion for delivering service levels above customer expectations is a must.


Responsibilities (Including but not limited to):

  • Organizes and prioritizes written lists of warrantable items to be completed.
  • Works closely with Sales, Purchasing and Construction Teams to ensure the timely and comprehensive follow-up to homeowner specifications and concerns.
  • Manages warranty cost controls by having a complete knowledge of all scopes of work.
  • Manages trade accountability, defines Hubble Homes warranty standards for buyers and works with Construction Superintendent on the delivery of completed homes.
  • Responsible for scheduling subcontractors to make corrections and supervising work of subcontractors.
  • Verifies work progress and completion of assigned vendor tasks.
  • Responsible for following up with customers to ensure complete satisfaction of warranty preservations.
  • Assigns accountability for expenses/back charges as based on detailed inspection of work and compliance with Hubble Homes' policies and procedures.


Candidates Will Need to Meet the Following Qualifications:

  • High school diploma or equivalent.
  • Minimum of five years of customer service or construction experience.
  • Understanding and experience in Home Warranty is highly preferred.
  • Superior verbal communication skills.
  • Highly adaptable and extremely quick thinking on their feet.
  • Self-motivated with the ability to work independently.
  • Strong ability to multi-task.
  • Outgoing, professional demeanor with the ability to establish and maintain effective relationships.
  • Computer literacy and an understanding of accounts management tool like JDE, Hyphen or equivalent will be highly regarded.
  • Minimum of 5 years' experience in a customer – facing role: with achievements in customer satisfaction metrics.
  • Strong desire for continued growth and learning.


Job Type: Full-time


Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance


Education:

  • High school or equivalent (Required)


Experience:

  • Customer Service : 5 years (Preferred)
  • Construction: 5 years (Preferred)


License/Certification:

  • Driver's License
  • Work Location: In person


We recognize that few applicants may "check all the boxes," but each person has unique strengths they would bring to the table. We are committed to building a diverse and authentic work culture, so we invite you to apply anyway. You belong here


Woodside Homes is an equal-opportunity employer. All qualified candidates will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender, gender identity or expression, age, genetic information, disability, or any characteristic protected by law. Diversity is critical to the growth of our company with an understanding of the importance of fostering an environment where everyone has a voice. We are also committed to providing reasonable accommodation for candidates with disabilities during the recruiting process. If you need assistance due to a disability, please get in touch with us.

  • Customer Care Representative

    1 week ago

    Meridian, Idaho, United States Norco, Inc. Full time

    Job Title: Customer Care RepresentativeAt Norco, Inc., we are seeking a confident and customer-oriented individual to join our Medical Resupply Department. As a Customer Care Representative, you will work in our progressive contact center to provide exceptional personalized service to our customers. Your main responsibilities will include managing inbound...

  • Customer Care Representative

    3 weeks ago

    Meridian, United States CBH Homes Full time

    Team CBH is growing! We are looking for a positive and professional Customer Care Representative to join our team. Are you highly organized and love helping people? Do you have a positive perspective and enjoy working in a fast-paced, dynamic environment? Are you interested in working at a company that was voted 1st in Best Places to Work in Idaho? If you...

  • Customer Care Representative

    1 month ago

    Meridian, United States CBH Homes Full time

    Team CBH is growing! We are looking for a positive and professional Customer Care Representative to join our team. Are you highly organized and love helping people? Do you have a positive perspective and enjoy working in a fast-paced, dynamic environment? Are you interested in working at a company that was voted 1st in Best Places to Work in Idaho? If you...

  • Customer Care Representative

    3 weeks ago

    Meridian, United States CBH Homes Full time

    Team CBH is growing! We are looking for a positive and professional Customer Care Representative to join our team. Are you highly organized and love helping people? Do you have a positive perspective and enjoy working in a fast-paced, dynamic environment? Are you interested in working at a company that was voted 1st in Best Places to Work in Idaho? If you...

  • Customer Service Representative

    2 days ago

    Meridian, Idaho, United States Domino's Pizza LLC Full time

    As a Customer Service Representative at Domino's, you'll be part of a dynamic team that delivers exceptional customer experiences. Here are some key responsibilities:About the RoleWe're looking for a skilled and friendly individual to join our front-of-house team as a Customer Service Representative. As a representative, you will be responsible for ensuring...

  • Customer Service Representative

    2 weeks ago

    Meridian, United States QCHI Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!This position will work at Store 4530 located at 832 Highway 19 N Ste 550 Meridian, MS 39307.The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team...

  • Customer Service Representative

    2 weeks ago

    Meridian, Idaho, United States Valvoline Instant Oil Change Full time

    About the RoleWe are currently seeking a highly motivated and customer-focused Customer Service Representative to join our team at Valvoline Instant Oil Change. As a Customer Service Representative, you will play a key role in delivering exceptional customer experiences and ensuring that our guests have a positive interaction with our brand.Our ideal...

  • Customer Service Representative

    3 days ago

    Meridian, Mississippi, United States Winn-Dixie Full time

    At Winn-Dixie, we're looking for a Customer Service Representative to join our team. In this role, you'll be the face of our company, providing exceptional customer service and ensuring that every customer leaves with a positive experience. Your key responsibilities will include greeting and assisting customers in a prompt, courteous, and friendly manner, as...

  • Customer Service Representative

    2 weeks ago

    Meridian, United States LoanMax Title Loans Full time

    Northwest Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary.North West...

  • Customer Service Representative

    2 days ago

    Meridian, Idaho, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. This role is based in Springfield, USA.Main Responsibilities:Greet customers and provide them with a positive experienceTake orders using technology and Point...

  • Customer Service Representative

    1 week ago

    Meridian, Idaho, United States CBH Homes Full time

    About CBH HomesAt CBH Homes, we are committed to delivering exceptional customer experiences. Our team of dedicated professionals works tirelessly to ensure that our homeowners receive the best possible care.We are currently seeking a highly skilled CUSTOMER SERVICE REPRESENTATIVE to join our team. This full-time position is based out of our headquarters in...

  • Customer Service Representative

    4 days ago

    Meridian, Idaho, United States Wickstrom Plumbing, Heating, Cooling Full time

    Job OverviewWe are seeking a driven and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for expanding our customer base through phone-based sales, troubleshooting, and scheduling.

  • Customer Service Representative

    2 weeks ago

    Meridian, Mississippi, United States Domino's Pizza LLC Full time

    **Company Overview:**Dominos Pizza LLC is a leading pizza company with a commitment to excellence. As the first contact with every customer who calls our stores, you will play a vital role in creating a pleasant experience for customers.**Job Description:**We are seeking a skilled and enthusiastic Customer Service Representative to join our team. Your...

  • Customer Care Representative

    4 months ago

    Meridian, United States Hubble Homes Full time

    About Hubble Homes: Founded in 1997, Hubble Homes has been proudly building homes of exceptional quality, craftsmanship and value for over 25 years. From its first humble beginnings, Hubble Homes has constructed and delivered over 7,000 value-rich homes throughout the Treasure Valley. Our success is owed first to the founding belief that families and...

  • Customer Service Representative

    2 days ago

    Meridian, Mississippi, United States Hibbet Sports Full time

    We are seeking a Customer Service Representative to join our retail sales team at Hibbett Sports. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and building strong relationships with customers.Key Responsibilities:Provide timely and effective responses to customer inquiries and concernsResolve...

  • Customer Service Representative

    2 weeks ago

    Meridian, Idaho, United States Famous Footwear Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Part-Time Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, resolving product-related issues, and promoting our products and services.The estimated annual salary for this position is between $24,960 and...

  • Customer Service Representative

    2 days ago

    Meridian, Idaho, United States Idaho Heating & Air and Idaho Geothermal Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Idaho Heating & Air and Idaho Geothermal. As a key member of our service team, you will be responsible for delivering exceptional customer experiences through proactive scheduling, effective communication, and timely resolution of issues.The ideal candidate will possess...

  • Customer Service Representative

    2 days ago

    Meridian, Idaho, United States Michael's Inc Full time

    Become part of our dynamic team as a Customer Service Representative at Michaels Inc. In this role, you'll be responsible for executing a well-merchandised store, delivering excellent customer service, and maintaining high standards of cleanliness and organization. You'll work closely with colleagues to achieve sales goals and contribute to a positive...

  • Customer Experience Representative

    4 weeks ago

    Meridian, Idaho, United States IWG PLC Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Experience Representative to join our team at IWG PLC. As a Community Associate, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our centers.Key Responsibilities:Provide outstanding customer service and support to new and...

  • Customer Service Representative

    2 days ago

    Meridian, Idaho, United States Domino's Pizza LLC Full time

    Domino's Pizza LLCSalary:$15-$20 per hour, depending on experience and qualifications.About the Job:We are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a Front of House Team Member, you will be responsible for providing an exceptional customer experience, taking orders, and maintaining the front of the store.Key...