Senior General Liability Examiner

1 month ago

Rosemead, United States Panda Restaurant Group Full time

Summary of Job Description:

The Senior General Liability Examiner conducts all work activities for managing basic to high exposure/complex claims, including investigation and the timely resolution of cases in alignment with risk finance objectives. This position makes assessments on coverage, risk transfer, reserve levels, damages, settlement value, subrogation, and notice to insurer. The Senior General Liability Examiner functions as a primary technical resource for multi-line claims and risk portfolio. This position participates in training less experienced claims staff and may on occasion represent the company at depositions, mediations, arbitrations, and trials.


You’ll get a chance to:

  • Investigate basic to high exposure/complex claims, including managing litigation for multi-line risk portfolio with level of settlement and reserve authority evaluated by the Claims Manager.
  • Maintain accurate diary and proactive review of claims.
  • Responsible for claims results, including timely contact and disposition of claims.
  • Document and communicate all claim activity in a manner that supports the outcome of the claim file on a timely basis.
  • Demonstrate ability to enroll Operations and SC departments to elevate risk management standards.
  • Participate in training less experienced claims staff.
  • Conduct claims reviews and audits of TPA and defense panel for business results.
  • Achieve key metrics in alignment with risk finance objectives.
  • Handle claims consistent with policies, procedures, and best practices and in accordance with any statutory, regulatory and ethics requirements.
  • Conduct store visits, attends regional meetings, and enrolls Operations compliance for safety programs.
  • Achieve positive feedback from Ops and SC Leaders.
  • May represent the company at depositions, mediations, arbitrations, and trials, including Small Claims as assigned.
  • Work closely with Operations on risk management techniques.
  • Develop strong relationship with Operations and actively contributes to mitigate risk at the store level.
  • Actively seeks to identify potential business issues related to risk management and offers solutions.
  • Contribute to safety compliance, exposure savings, and reduction of claims frequency and severity.


How we reward you:

  • Hybrid Work schedule
  • 401K with company match
  • Yearly bonus opportunity*
  • Full medical, dental, and vision insurance *
  • On-site fitness center, biometric screen, and flu shot clinic
  • Discounts at Panda restaurants, theme parks, and gym memberships
  • Paid time off starting at 15 days with 7 federal holidays*
  • Continuous education assistance and scholarships*
  • Income protection including Disability, Life and AD&D insurance*
  • Bereavement leave*

Benefits available for eligible permanent full time associates


Your background and experience:

  • Bachelor’s degree required
  • Minimum five years of relevant experience required
  • OSHA certification recommended
  • ARM and CPCU designation preferred
  • Successful completion of initial and periodically required trainings.
  • Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.


Panda Strong since 1983

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,000 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values.


You’re wanted here

We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to blossom, diverse points of view to be heard, and improves overall happiness. We like the sound of that.


Panda Restaurant Group, Inc. is an Equal Opportunity Employer and prohibits discrimination and harassment on the basis of race, color, religion, sex, national origin, disability, age and any other basis protected by the laws which apply where we operate. Panda provides accommodations for disabilities and religious observance purposes as required by law.

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