PLM Production Support Analyst

4 days ago


Cleveland, United States Insight Global Full time

Must-Haves:

  • Bachelor’s or Master’s degree in Computer Science or Engineering (or equivalent experience)
  • 5+ years of technical experience with PLM application deployment
  • Strong experience working through tickets with PLM applications
  • Experience working with 3DX or Siemens Teamcenter


Plusses:

  • Masters Degree
  • Local to Cleveland



Day to Day:

Insight Global is seeking a PLM Production Support Analyst to work at one of our top clients. This client is a fortune 250 company within Manufacturing and Aerospace. Oversee daily operations of PLM applications, ensuring optimal functionality and performance. This person will provide technical support to end-users, addressing issues and queries related to PLM systems. They will act as a liaison between business users, IT, and vendors to align on PLM application requirements. Manage incident response processes, ensuring timely resolution and conducting root cause analysis. Evaluate and prioritize change requests; document and test changes before implementation. Monitor application performance metrics and user feedback to identify improvement opportunities.


Compensation:


$60/hr to $65/hr.


Exact compensation may vary based on several factors, including skills, experience, and education.


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