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Sr Systems Network Engineer

3 months ago

Sacramento, United States Eclaro Full time

IT department is looking for a Systems Engineer to support our office-based and cloud-based

infrastructure. This individual will ensure the stability, integrity, and efficiency of systems that support core

organizational functions. This will be achieved by monitoring, maintaining, supporting, and optimizing all office

networks, on-prem software, cloud solutions, and SaaS platforms. Additionally, this individual will be required to

quickly respond to escalated end-user tickets, perform technical tasks as requested by management, and be able

to troubleshoot advanced problems across our infrastructure. You will be required to accurately track, report on,

and complete short-term tasks and long-term projects.

Detailed requirements are listed below.

Key duties & responsibilities

Estimated % of Time:

40% Administration of office WAN/LAN and Unifi Networking and WiFi

Administration of routers, switches, firewalls & VPN

Administration of cloud and network infrastructure (VMW, Azure, AWS, GCP)

Administration of Windows Servers, AD, Exchange Online and G-Suite

Administration of infrastructure monitoring and logging systems

Administration of security and access permissions for groups and individuals

Administration of infrastructure backups, restoration, and disaster recovery testing

30% Provisioning, management, and de-provisioning of user groups and accounts; documentation of

all infrastructure, including networks, systems and procedures; and ensue all projects meet

agreed upon deadlines.

20% Remotely respond to requests for Tier-2 technical support by phone, email, ticketing system, and

Zoom remote-hands support, and provide technical expertise.

10% Other duties as assigned by supervisor.




Essential Qualifications:

• 8-10 years of work experience

• Advanced Unifi Networking administration and devices

• Ability to quickly and proactively communicate in a 100% remote environment

• Ability to complete short term tasks and long-term projects

• Highly self-motivated, with extra attention to detail

• Understanding of Okta, Zoom, Office 365, Slack and G-Suite

• Experience with the administration of GCP, Azure

• Experience with backups and recovery

• Experience in Disaster Recovery

• Experience in Intrusion Detection

• Understanding of MacOS and iOS

• Understanding of Ironscales, FreshService and Salesforce is a plus

• Zoom VoiP / Zoom call center experience a plus