Director Operations Employee Benefits Administration

3 days ago


Baltimore, United States Bolton Full time

We are pleased to announce that Bolton Talent Consulting has been retained to assist our client, the NFL Players Benefit Office to recruit for a Director of Employee Benefits Administration Operations (DO). This is a rare opening at a highly sought-after organization.


Our client, with nearly 50 years in business, is seeking a results driven DO to lead, direct, and oversee the day to day activities of their employee benefits administration practice, retirement benefit operations, claims management operations, as well as spearheading new initiatives. To help our client continue growing, you’ll develop a high-performing team and establish lasting working relationships with all stakeholders. The DO will work closely with the Executive Director, team members, outside counsel and other key stakeholders to shape organizational policies and goals related to operations, personnel, financial performance, compliance, and reporting.


The ideal candidate will have a proven track record of analyzing key processes, defining and updating procedures, and continuously implementing improvements to enhance workflow efficiency while ensuring quality standards are met. The role requires outstanding organizational, communication, and leadership skills and the ability to implement new technologies and innovative solutions to administer the benefit plans accurately and efficiently.


We seek individuals with extensive experience in people management, team development, a solid understanding of ERISA/ HIPAA regulations, and best practices in benefits claims processing and benefits administration.


The position will initially be on-site 5-days a week for onboarding and assimilation into the organization. There will be the opportunity for this role to become hybrid once the individual is acclimated.


This position offers a competitive compensation package, including a base salary, comprehensive benefits, a 401k plan, generous paid time off, and opportunities for long-term career growth within the company.


Tech-savvy, forward-thinking problem solvers are encouraged to apply. Please send your resume to bmcdavid@boltonusa.com.



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