Salesforce Administrator

1 month ago


Des Moines, United States Oreva Technologies, Inc. Full time

salesforce admin/ba

Location: des moines, ia MUST be onsite

Duration: 1 year+


Need LinkedIn


Comm Skills should be good, at least 9/10

Only Locals – don’t ask for non-locals



Salesforce Administration:


· Administer and maintain our Salesforce platform, including user management, security, customization, and data integrity.

· Develop Salesforce solutions to meet business requirements, leveraging declarative tools like Flow.

· Utilize Salesforce’s configuration capabilities, such as creating custom reports, dashboards, workflows, and validation rules.

· Monitor production systems to identify and triage incidents or issues reported. Track incidents through to resolution, ensuring timely updates and communication with stakeholders.

· Configure Salesforce platform to fulfill the User Stories assigned within a sprint.

· Training users on new functionality or features

· Understands and can apply Objects, Fields, Page Layouts, Console Apps, Lightning Pages, Actions, Flows, Roles, Profiles, Permission Sets, Queues, Assignment Rules, Email to Case, Milestones/SLAs, Omni-channel.


Salesforce Business Analyst:


· Collaborate with stakeholders to gather and document business requirements. Translate these requirements into user stories. Document acceptance criteria to ensure developers understand the expected.

· Negotiates detailed requirements with Tech Lead, SF Admins, Developers, Architects, and Product Owners to maximize the value of the configurable platform.

· Follows the architecture and designs of the Solution Architect and enterprise standards.

· Write user stories that follow the structure “as a [role], I want to [action], so that I can [outcome]”


Agile Environment:


• Work within an agile development framework, participating in sprint planning, daily stand-ups, and sprint reviews.

· Prioritize and manage workload effectively to deliver high-quality solutions within sprint timelines.

· Foster a culture of collaboration, transparency, and continuous improvement within the development team.


Qualifications:


· Bachelor’s degree in Computer Science, Information Technology, or a related field.

· A minimum of 4 years of Salesforce Admin experience

• Salesforce Administrator certification

• Excellent problem-solving skills and ability to troubleshoot complex technical issues.

· Willingness and ability to learn new technologies and skills to assist where needed.

· Strong management and organization skills

· Strong communication and collaboration skills, with the ability to effectively convey technical concepts to non-technical stakeholders.

· Proven ability to research, analyze, and resolve problem situations using strong judgement and high-level decision-making skills.

· Strong initiative, self-motivation, and ability to work both independently and with others.

· The following skills are a plus but not a necessity for consideration:

  • Salesforce Financial Services Cloud, Flosum



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