Employee Engagement and Development Manager

Found in: Appcast Linkedin GBL C2 - 2 weeks ago

Overland Park, United States All City Management Services Full time

JOB SUMMARY:


Responsible for the planning, development, implementation, execution, and continuous enhancement of the employee experience. Work closely with department leaders to administer employee engagement and development programs to support overall organizational goals. Promoting an employee-centric workplace as a key value of the ACMS culture, factoring in employee happiness, well-being, and employee feedback.


RESPONSIBILITIES:

·        Reports to the Chief Operating Officer.

  • Manages Organizational Development program, including organizational change initiatives, employee development, retention programs, diversity and inclusion, and leadership development.

·        Lead the development and execution of processes, platforms, and programs that support career engagement. Communicates actions needed to implement career engagement programs. Makes presentations explaining career engagement progress to senior leadership.

  • Provides leadership in the implementation and utilization of innovative technologies (i.e. talent management system) to increase organizational effectiveness.
  • Develops and implements management training/development programs for all levels of ACMS management including management onboarding, supervision best practice, performance management, and career/leadership development to include establishment of mentoring programs.

·        Administer career development plans according to different positional level requirements such as Payroll Specialists, Operations and Team Managers, Area Managers, Lead Supervisors, and Area Supervisors. Assist in identification of employees to place in a development path and determine fit of person-job and person-organizational.

·        Establishing fair and equal recognition. Communicating recognition, appreciation, and open, honest feedback strategies. Working across management structure to provide guidance on making sure employees feel valued and motivated. Employee relations activities consist of job satisfaction measurements, group appreciation activities, individual awards, company communications, and “Gotcha” positive recognition.

·        Create a comprehensive and sustainable employee engagement strategy that includes developing effective communication channels to maximize and improve message reach.

·        Conduct employee focus groups and engagement surveys to provide input to new strategy design.

·        Cultivates / promotes a work environment consistent with ACMS values and goals.

 

EXPECTATIONS:

·        Work cooperatively to develop partnerships across the organization and support Corporate Management staff.

·        Participate in strategic planning as a member of the senior leadership group.

·        Open to change and be able to adapt performance to meet the requirements of a changing work environment.

·        Demonstrate the willingness and ability to work well with others and handle constructive criticism.

·        Consistently complete assigned duties in a professional manner to meet established deadlines.

 

 

REQUIREMENTS:

  • Experience with career development plans, KSA assessments, training platforms (LMS), mentoring programs, etc. and any software/tools to support.
  • Excellent organizational and communication skills.
  • Computer proficient with excellent knowledge of MS Office.
  • Good understanding of the relationship between corporate processes and operational goals.
  • Interface with all levels of ACMS employees in a professional manner.
  • Understand department structure and business relationships between organizational levels.
  • Experience in delivering exceptional customer service (internal customers).
  • Excellent teamwork skills.
  • Problem-solving abilities.
  • Attention to detail.


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