Front Office Coordinator

4 weeks ago


Austin, United States Insight Global Full time

Required Skills & ExperienceAbility to work onsite 5 days a week 8am-5pmMinimum of 2 years’ experience as an Administrative Assistant, Receptionist, Office Manager, or similarHospitality mindset and passion for building inspiring, functional spaces where people love to workAbility to work independently at the front desk with minimal supervisionTime Management - Meticulous regarding consistency, responsibility, and reliabilityCommunication - Exceptional written and verbal communication; concise, attentive, effectiveCollaboration - Works cooperatively with others across the organization to achieve shared objectives; Confident to ask clarifying questionsSituational Adaptability - Seamlessly adapts in a fast paced, quickly changing environment effectively utilizing available resources; Picks up on situational cues and adjusts in the moment; Understands that different situations may call for different approaches depending on the circumstances; Ability to prioritize and multi-task; Can handle occasional stressful situations.Organization - Highly organized, and proactive; enjoys order and alignment.Detail-oriented - A stickler for details, ensuring everything is in its place; always something to be done mindset.Nice to Have Skills: Event planning assistance experienceGraphic design know-how for newsletters, company activities + announcements, onboarding, big-screen company messagingExperience with software: Canva, Envoy, Atlassian, ConcurJob DescriptionAs a Front Office Coordinator you will play a pivotal role in ensuring a positive and welcoming experience for visitors and teammates at the organization. This position is responsible for creating a warm and professional environment by providing excellent customer service, management of the front desk and assisting with various administrative tasks. We are looking for someone with a calm, white-glove hospitality mindset, a polished demeanor, and the desire and ability to work in a fast-paced environment.- Provide a welcoming and high-quality hospitality experience for clients, visitors, and employees- Greet clients and ensure a seamless check-in and check-out process- Assist with inquiries, provide information, and address general questions- Collaborate with teammates and other departments to ensure efficient operations- Serve as a go-to contact for miscellaneous office needs across multiple departments (lunch orders, snacks, lost and found, onboarding, announcements)- Maintain the cleanliness, organization, and effectiveness of the following areas: front desk, lobby, and main conference room- Maintain security by following procedures and controlling access to the facility- Assist Executive Assistant, as assigned- Assist Facilities and People teams with additional projects, as assigned- Handle administrative tasks including ordering office supplies, managing lunch orders, and stocking breakroom / fridge, when requested



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