Vice President of Internal Communications

Our client is seeking a VP of Internal Communications who will guide the development, execution and measurement of strategic internal communications programs that align, inspire and engage global associates around the company’s vision, strategy and priorities. This key role will guide the development and execution of a multi-faceted, next generation internal communications program that boosts associate understanding and awareness, ensuring we’re telling a clear and consistent story across all key associate audiences. Ideal candidate is intellectually curious and entrepreneurial, culturally aware, an authentic and direct communicator, and passionate about the role internal communications plays in bringing the company strategy to life. This role Reports to the Chief Communications Officer, working in partnership with our executive, brand, regional and functional teams to shape culture and drive high performance. This role is hybrid 3-4 days in office in NYC and client is not offering relocation assistance.

Responsibilities:

• Build and launch next generation internal communications strategies that connect associates to the company strategy to drive engagement, performance and measurable impact.
• Bring a strong newsroom mindset and editorial strategy to cut through with associates across all channels – from our intranet to global all hands to companywide campaigns and events; Your bias for action will help create a vibrant and reliable news engine inside the company.
• Partner with the Chief Communications Officer, Chief People Officer to amplify the voice of the associate and ensure a clear and consistent story across all associate touchpoints.
• Guide the development of high-impact executive and leader communications, including strategy, messaging, talking points, presentations, Q&As and business unit-level communications.
• Lead global efforts around employer brand, culture communications and companywide award and recognition programs to spotllight and celebrate the work of our associates; Celebrate company culture and promote company values; Leverage communications to support an inclusive work environment.
• Communicate effectively with all levels of the organization through excellent written and verbal communications skills; Translate complex challenges into simple and clear communications.
• Partner with senior leadership and relevant HR partners to deliver timely and impactful global communications and business unit-specific updates; Lead organizational announcements, cadence, supporting materials and approvals.
• Support HR organization through communications strategies focused on: Employer Value Proposition (EVP), Total Rewards/Benefits, Inclusion and Diversity, Learning and Development, Talent Management, HR transformation, key company initiatives and special projects that impact the associate experience; Meet regularly with HR leadership team and their teams to align on plans, gather feedback, and advise on communications, as needed.
• Distill complex data and insights into easy-to-digest, exec-ready materials and continuously improve based on effectiveness; Measure and report on the effectiveness of communication and scale or refine based on what’s working/what’s not working.
• Leverage entrepreneurial mindset and data-driven approach to continuously test, iterate and evolve programming to achieve improved results over time.
• Grow and develop a high-performing internal team, helping to advance their professional development and align their capabilities with our strategic priorities.
• Create and lead forums to ensure alignment with regional, brand and functional teams.
• Manage ambiguous and challenging tasks.
• Take initiative and personal accountability to lead oneself, meet deadlines and deliverables.

Required Qualifications:

• Exceptional writing and copy-editing skills, with ability to synthesize complex concepts and translate into simple, clear and effective communications, Impeccable verbal communications and people skills.
• Deep knowledge of employee comms and culture-building strategies; Proven track record delivering effective internal communications programs that translate strategic thinking into action plans and output.
• Bring an innovative approach to internal communications; Strong knowledge of best-in-class internal communications practices and proficiency with next generation communications tools.
• Demonstrate a learning mindset, critical thinking skills and strong problem-solving capabilities; Sees the opportunity and possibility in challenges; Enjoys making the impossible possible.
• Ability to effectively balance high-level strategizing and planning with detail-oriented execution.
• Comfort and confidence working alongside senior executives in fast-paced, high stakes situations; Proven ability to successfully influence, facilitate and partner with leaders and all levels.
• Ability to make decisions in a fast-paced and changing environment; ability to anticipate future needs.
• Strong leadership skills with proven expertise leading, inspiring and developing a high-performing team, building individual skills and team capabilities.
• Ability to roll up your sleeves and execute; Track record of producing excellent results.
• Excellent judgment and creative problem-solving skills, with the ability to navigate complex dynamics, anticipate future needs, and make strategic decisions in a changing environment; Proven experience successfully managing and navigating through complex crises.
• Ability to articulate and represent the employee voice.
• Hyper attention to detail; ability to work under pressure and within tight deadlines.
• Knowledge of social media and new media channels, and ability to integrate in a high-impact way to engage employees.
• Successful at collaborating across a highly matrixed global environment; Willingness to work across different time zones to ensure strong alignment and seamless execution.
• Ability to work outside of traditional business hours when necessary.
• Bachelor’s degree in Public Relations, Communications, Journalism or related field. An advanced degree is preferred.

If you meet the required qualifications and are interested in this role, please apply today.

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