General Manager Operations

1 month ago


Dallas, United States RPM A-V Services, Inc. Full time

At RPM AVS, we specialize in delivering state-of-the-art audiovisual solutions that empower businesses and enhance user experience. We are seeking a self-motivated General Manager to support the Texas region. In this role, you will play a key part in managing installations and maintaining cutting-edge audiovisual systems for a variety of industries. If you're passionate about technology, thrive in a fast-paced environment, and have a keen eye for detail, this is the perfect opportunity to contribute to innovative projects and grow your career in the AV space. Change the trajectory of your career by becoming a General Manager at RPM AVS and help us shape the future of audiovisual solutions.


Role and Responsibilities

  • Meet with customers regularly, ensure customer satisfaction and build rapport with local client contacts fostering a true partnership
  • Create, implement, and execute strategies for growth
  • Responsible for the management of crews including hiring, firing, scheduling, and day-to-day direction
  • Oversee the local region’s working schedule and coordinate with PM’s and other GM’s weekly
  • Ensure RPM processes and standards are always adhered to and see that required tasks are completed on time (such as Daily Reports, QC Reports, Photos, etc.)
  • Provide oversight and quality control
  • Works as part of RPM’s leadership team to set and establish goals and KPI’s
  • Improve local internal process for profitability, efficiency, and productivity
  • Oversee and manage facilities, storage, tools, and vehicles, etc.
  • Drive training goals for all local employees
  • Uphold and maintain RPM’s core values


Required Qualifications:

  • 10+ years of commercial A/V experience
  • Experience managing field resources
  • Competency and experience interpreting A/V Drawing sets and bid documents
  • Broad understanding of typical A/V components and how they are installed
  • Proficient in computer applications and programs associated with the position (i.e., Microsoft Office suite)
  • Excellent time management skills
  • Friendly, flexible, and approachable communicator


Desired Qualifications:

  • AVIXA CTS & CTS-I, CTS-D
  • Certifications in Creston, Extron, QSC, AMX, Biamp, Chief, etc.
  • OSHA 30 certification


Background Check

  • Standard
  • Education
  • DMV

Per RPM AVS’ background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.



RPM A-V Service Inc. - Turnkey Service. Certified Experts. Award Winning Service



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