Informational Technology Lead

3 weeks ago

Oceanside, United States Agile Global Solutions, Inc Full time

Information (IT) and Operational Technology (OT) teams are key in producing and delivering medicine to patients. The organization is currently undergoing a transformation towards digitalization, advancing fundamental elements to meet future needs, such as leveraging new technologies.


We are looking for a highly motivated Infrastructure professional to take on the role of the “OT Infrastructure & Services Lead” as part of the Site IT OT Organization in a 24x7 Good Manufacturing Practice (GMP) environment.



Management and development of the IT OT infrastructure:


  • Lead people: People leadership responsibility for multiple site network/infrastructure engineers. Hire open roles, coach and train new employees, and own training curriculum.


  • Incident, Change and Problem Management for the services we provide for Site Manufacturing, Pilot Plant and quality control.


  • Subject Matter Expert (SME) for problem, data, risk and impact analyses related to the IT OT infrastructure, such as network components, servers and clients used in our make, assess, release processes.


  • Management and implementation of client and server infrastructures throughout the entire lifecycle, including continuous improvement of the services provided according to evolving business needs and global harmonization efforts.


  • Participation in business integration and automation engineering projects (e.g. integration of machines and production lines) to develop and leverage standardized solutions.


  • You will be responsible for infrastructure related activities (Patch management, Anti-virus solution deployment, Backup, Restore and disaster recovery, Management of our local production Active Directory, Configuration of file and print services, Initial installation, configuration and deployment of client hardware).


  • You are providing site-specific and domain expertise as an SME representing the site or the organization in the IT OT areas for improvements and projects, driving the IT OT digitalization strategy in your area.


  • Support need for specialized knowledge during operations (e.g. incidents with significant business impact, change impact assessment, root cause analysis, including participation in on-call team if required).


  • Leadership of OT Infrastructure and services: Professional guidance of employees, students and project teams (Instruction, coordination and management of team members within the framework of the projects and activities in a matrix structure).


The successful candidate will be:


  • Site Owner of “IT OT Infrastructure” for Manufacturing System Platforms including Syncade MES, DeltaV Distributed Control System, PLC's, Lab Data Systems (Smartline Data Cockpit).


  • Site OT Infrastructure Support Lead and Coordinator with Global Infrastructure solutions at site (e.g. support of AD and firewall policies to allow proper access and communication from either AD security or network firewall policies, and commissioning and startup support).


What you will be working on:


  • Collaborate with IT Engineers and Architects, Automation Engineers.


  • Lead and/or provide support for the evaluation, installation, and maintenance of Manufacturing infrastructure including installation and upgrade of control systems hardware, software, control networks, user administration, database administration, security, system monitoring, backup and recovery of Microsoft Windows Server Operating Systems and SQL Databases.


  • Lead and/or support implementation of OT infrastructure standards and best practices across all Site OT and Process Automation platforms, working with other process automation engineers, IT and OT professionals.


  • Support commissioning and startup activity of new process control systems and manufacturing systems (Syncade, DeltaV, PLC’s, OSI PI historian, etc).


  • Be the go to Infrastructure expert at the site who bridges the gap between Automation and underlying Storage Compute and Network infrastructure.


  • Execute control system virtualization administration, user administration, system monitoring, capacity planning, design, installation, configuration, and upgrade of platform.


  • Execute computer system validation and control system lifecycle management.


Requirements / Qualifications:


  • You have 7-10 years of relevant experience as an IT OT engineer in the pharmaceutical industry, or equivalent, working in complex organizations with local and global interfaces.


  • You completed a Bachelor's degree in Engineering or Automation, Computer Science, Data Science, or equivalent.


  • You are experienced in a highly-regulated industry, preferably Life Sciences.


  • You have knowledge in the areas of IT architecture, IT infrastructure as well as IT quality and security.


  • You are able to manage stakeholders and employees in a good manner and have very good communication skills. You have proven your VACC leadership skills in a matrix organization. Good knowledge of local language and understanding of local culture is an advantage.


  • You preferably bring along experience in Computer Systems Validation (CSV).


  • Relocation assistance will be considered for exceptional candidates.

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