Senior Technical Writer

17 hours ago


Columbus, United States PSI (Proteam Solutions) Full time

Senior Technical Writer


Location: Candidates must be local to Central Ohio, with no requirement for relocation.

Work Environment: Ability to work in a hybrid model (3 days in-office, 2 days remote) in New Albany, OH.

Portfolio: Candidates will be required to provide technical writing samples that showcase their skills in documenting business processes.


RESPONSIBILITIES

  • Responsible for providing the highest quality documentation of processes and standards.
  • Assists in the editing of documents for spelling, grammar, and content accuracy and readability.
  • Has a fundamental understanding of various software technologies and functionality of application systems.
  • Assists in the layout and organization of manuals and other documents.
  • Process mapping using Visio.


QUALIFICATIONS


Education: Bachelor’s Degree in Journalism, English, Communications, or a technology-related field with an emphasis in technical communication.


Experience:

Minimum of 4–5 years of experience in technical writing or a related role.

Demonstrated experience working on business process documentation and mapping.


REQUIRED SKILLS

  • 4+ years of Technical Writing Expertise
  • Strong ability to produce clear, concise, and accurate technical documentation.
  • Experience creating, editing, and organizing technical documents, such as manuals, process guides, and business process flows.
  • Proficiency in process mapping including developing business process flows, swimlane diagrams, and other visual process maps using tools like Visio.
  • Advanced skills in Microsoft Office Suite (Word, Excel)
  • Familiarity with Adobe Acrobat for document creation and editing.
  • Strong attention to detail for proofreading and editing content for spelling, grammar, content accuracy, and readability.
  • Exceptional verbal and written communication skills.
  • Ability to conduct interviews and collaborate effectively with Subject Matter Experts (SMEs).
  • Strong organizational and time-management skills to ensure projects progress efficiently.
  • Ability to establish and maintain strong working relationships with team members and SMEs.
  • Professional demeanor and collaborative mindset.


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