Information Technology Project Manager

1 week ago

Princeton, United States Sierra Solutions Full time

Job Summary

We are looking for an IT Project Manager for our Pharmaceutical client.

Primary Responsibilities

  • Master the end-to-end business process cycles (OTC, PTP, WM, TM, POD, etc.)
  • Become fluent with the entire IT landscape (core systems, secondary systems, interfaces, etc.)
  • Review business requirements and understand business rationale and the end goal
  • Compare multiple vendor solutions against the business requirements and prepare analysis
  • Present analysis to executive leadership and deliver recommendations for decision making
  • Build detailed budgets and manage project expenses within the approved limits
  • Develop project timelines, meet the defined milestones and ensure on time deliveries
  • Identify resource requirements and manage the assets bandwidth
  • Deliver weekly status reporting for each project and report to project stakeholders
  • Mitigate risks and provide alternative solutions and/or workarounds when needed
  • Manage the communication and training requirements for project deployments
  • Build and oversee the execution of comprehensive cutover plans during Go Lives
  • Manage post Go Live Hypercare and expedite resolution during production outages
  • Assist the Business Analysts (BAs) in delivering change requests
  • Improve the change request process to increase the delivery capacity
  • Provide project management training, tools and materials to BAs to assist with enterprise initiatives

Education and Experience

  • 7 to 10 years of proven experience managing IT projects
  • Bachelor’s degree in a related field (Information Systems, Supply Chain, Operations Management, etc.), MBA preferred
  • PMP Certification Preferred
  • Experience with various distribution systems and platforms (Web, ERP , Warehouse Management, Transportation Management, Final Mile Delivery, etc.)
  • Fluent in distribution practices and processes both upstream (Sales Orders, Purchase Orders, Invoicing, etc.) and downstream (Receiving, Selection, Inventory Control, etc.)
  • Interpersonal skills that nurture the development of relationships, teamwork and cross-functional collaboration
  • Outstanding communication skills with ability to articulate the explanation of complex systems and processes
  • Strong analytical thinking and problem-solving skills with a desire for accuracy and data integrity
  • Excellent time management with capability of multi-tasking competing priorities at times
  • Dynamic and agile with ability to quickly shift focus and attention based on the severity of the situation at hand
  • Cloud Infrastructure Management: Experience managing projects in AWS, Azure, or other cloud environments, including migrations, provisioning, and resource optimization.
  • Data Center Operations: Knowledge of on-premises data center operations, including server management, network setups, and storage solutions.
  • Disaster Recovery and Business Continuity: Familiarity with disaster recovery planning, testing, and implementation, ensuring resilience and business continuity.
  • System Integration: Ability to oversee integration between different infrastructure components, ensuring seamless interoperability.
  • Network Infrastructure: Understanding of network fundamentals, such as VPN, firewalls, load balancers, and general network architecture to coordinate network-related tasks.
  • Virtualization and Containerization: Experience with VM management (e.g., VMware, Hyper-V) and containerization technologies like Docker and Kubernetes.
  • Security Compliance: Knowledge of security standards (e.g., SOC 2, ISO 27001) and compliance requirements, and ability to enforce security best practices in projects.
  • Automation and Scripting: Understanding of automation tools and scripting for infrastructure tasks, including IaC (Infrastructure as Code) tools like Terraform or Ansible.
  • Change and Release Management: Proficient in managing change control processes, ensuring minimal disruption during deployments and updates.
  • Infrastructure Monitoring and Performance Tuning: Familiar with monitoring tools and approaches for tracking infrastructure health, availability, and performance.
  • Vendor and Contract Management: Skilled in coordinating with third-party vendors and managing service level agreements (SLAs) and support contracts.
  • Technical Documentation and Standards Compliance: Ability to create and maintain detailed project documentation and ensure compliance with internal standards.
  • Experience with Agile/ITIL Frameworks: Comfortable working within Agile, ITIL, or other IT service management frameworks for effective project delivery and operations.
  • Stakeholder Communication: Strong skills in communicating complex infrastructure concepts to both technical and non-technical stakeholders, managing expectations, and gathering feedback.
  • Risk Assessment and Mitigation: Ability to assess risks specific to infrastructure projects and implement mitigation strategies to reduce impact on timelines and budgets.

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