Parker Store Employee

5 days ago


Houston, United States Hufco Full time

Company Description

Hufco, a leader in servicing the Gulf Coast Region for over 33 years, offers a complete line of Parker FCG products. We provide our expertise in a range of hose and fittings solutions We have a commitment to exceptional service driven by our Hose Specialists with over 40 years of combined experience.


At Hufco, customer satisfaction is our top priority. Our focus on fast turnaround times for quotes, order entries, and deliveries sets us apart. With knowledgeable inside and outside sales staff, we build long-term relationships with our clients. Join us at Hufco and be a part of a team that values customer service excellence and strives to meet client expectations.


Role Description

This is for full-time on-site role as a Parker Store Employee located in our Houston, TX or our Pasadena, TX locations. As a Parker Store Employee, you will be responsible for providing exceptional customer service, assisting with product inquiries, processing orders, and supporting the efficient operation of the store. This is an in house position with regular business hours of 8 am to 5 pm Monday through Friday.


Responsibilities

  • Hands on face to face identification of customer products and needs
  • Process quotes and/or purchase orders for counter sales customers with any follow-up needed
  • Work with Parker Store Manager on items including but not limited to: Sales, quotes, orders, inventory, shipping, receiving, signage, displays, facilities, equipment, tools and any other aspect of the location
  • Expand sales of existing customers as well as cultivating new accounts not already customers
  • Identify and communicate to Management new applications, competitors, marketing techniques, products and strategies being used in the market place


Skills

  • Present professional sales, customer service and communication skills
  • Ability to recognize sales opportunities beyond the customer's perceived needs or requirements
  • Ability to read, analyze and interpret technical documents and specifications
  • Ability to write and communicate effective business correspondence to sales team and customers
  • Present technical aptitude


Qualifications

  • Strong customer service skills
  • Excellent communication and interpersonal abilities
  • Ability to work effectively in a team environment with a positive attitude
  • Prefer someone with basic knowledge of industrial products and components
  • Attention to detail and organizational skills
  • Proficiency with Microsoft 365 including Outlook as well as Salesforce
  • Prefer experience with Epicor Prophet 21 software
  • Prior sales experience


Benefits

  • Medical, dental, vision and life insurance programs
  • 401K plan with company contributions
  • Paid time off (PTO) as well as company paid holidays.
  • Drug and background screenings required


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