Customer Service Representative
3 days ago
Join our team at a 100+ year-old, privately owned manufacturing company thriving in the heat exchanger industry. We are growing and seeking motivated, results-driven individuals looking to build a lasting career with us.
Why You’ll Love Working Here
- Opportunities for internal promotions and professional growth
- Comprehensive health, dental, and vision benefits
- Competitive compensation and matched 401(k) plan
- Free LTD, STD, and life insurance
- Regular employee appreciation events and an onsite health clinic
- Entry-level training to build your skills and long-term career
Job Summary
We are searching for a driven and passionate Customer Service Representative to join our team in Mebane, NC. In this role, you’ll gain valuable experience in the customer service field while building meaningful connections with AKG’s customers. This full-time, office-based position involves handling a variety of customer interactions, including order processing, managing changes and cancellations, and providing detailed updates. You’ll collaborate closely with other departments, such as production and shipping, to fulfill customer needs and contribute to company goals.
Shift: Monday - Friday, 8:00 AM to 5:00 PM
Minimum Qualifications
- Two (2) year associate degree OR three (3) years of prior work experience as a Customer Service Coordinator
- One (1) year of SAP experience
- Three (3) years of customer service and sales experience or support within cross-functional teams
Knowledge, Skills, and Abilities
- Proficient in various computer programs
- Strong attention to detail
- Ability to complete tasks in a timely manner
- Effective multitasking skills
- Preferred prior experience with SAP
Essential Functions
- Receive and process customer requests for price quotations, purchase orders, order changes, adjustments, and cancellations
- Build and maintain rapport with customers, delivering the best possible service
- Use computer systems, including SAP, to retrieve and update customer information, stock statuses, and order details
- Communicate updates and resolve inquiries related to purchase orders, stock availability, and deliveries
- Assist sales engineers and customers with their needs
- Collaborate with production and shipping teams to coordinate delivery information and shipments
- Manage and revise customer information in SAP and customer portals
- Process and send customer acknowledgments, terms, and conditions, and prepare credit/debit memos for invoices
- Maintain files of active orders, documenting changes, schedules, partial shipments, and credit adjustments
- Attend customer account meetings as needed
- Adhere to all policies and procedures outlined in AKG’s Environmental Management System (EMS)
- Regular, reliable physical attendance is required
Physical Demands
- Must be able to sit (70%), stand (20%), and walk (10%) of the time
- Must be able to lift up to 20 lbs. (5%)
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the position. All employees may have other duties assigned at any time.
-
Customer Service Representative
1 week ago
Mebane, United States Cambro Full timeWORK SHIFT:First Shift (United States of America)JOB DESCRIPTION:Provide excellent service to our customers utilizing phone, email, and live chat. Demonstrate initiative and use of good customer service skills to provide excellent customer support on every interaction.ESSENTIAL JOB FUNCTIONSProfessionally answer customer calls, emails and chat requests...
-
Customer Service Representative
7 days ago
Mebane, United States Cambro Full timeWORK SHIFT:First Shift (United States of America)JOB DESCRIPTION:Provide excellent service to our customers utilizing phone, email, and live chat. Demonstrate initiative and use of good customer service skills to provide excellent customer support on every interaction.ESSENTIAL JOB FUNCTIONSProfessionally answer customer calls, emails and chat requests...
-
Customer Service Representative
3 months ago
Mebane, United States Cambro Manufacturing Full timeWORK SHIFT: First Shift (United States of America) JOB DESCRIPTION: Provide excellent service to our customers utilizing phone, email, and live chat. Demonstrate initiative and use of good customer service skills to provide excellent customer support on every interaction. ESSENTIAL JOB FUNCTIONS Professionally answer customer calls, emails and chat requests...
-
Customer Service Representative
5 days ago
Mebane, North Carolina, United States Spirit Halloween Full timeSpirit Halloween is seeking a Customer Service Representative to join our team. The estimated salary for this role is $25,000 - $35,000 per year.Job DescriptionWe are looking for a Sales Team Member who can provide excellent customer service and build sales through knowledge of store products. Key responsibilities include:Acknowledge all guests through a...
-
Customer Service Representative
1 day ago
Mebane, United States AKG of America Full timeJoin our team at a 100+ year-old, privately owned manufacturing company thriving in the heat exchanger industry. We are growing and seeking motivated, results-driven individuals looking to build a lasting career with us. Why Youll Love Working Here Opportunities for internal promotions and professional growth Comprehensive health, dental, and vision...
-
Customer service representative fueler/washer
2 weeks ago
Mebane, United States Penske Truck Leasing Full time808 mattress factory rd, Mebane, NC, 27302What’s the Job?Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the person greeting...
-
Customer Service Representative Fueler/Washer
4 weeks ago
Mebane, United States Penske Truck Leasing Full time808 mattress factory rd, Mebane, NC, 27302 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the person...
-
Customer Service Representative for Retail Sales
2 weeks ago
Mebane, North Carolina, United States Cole Haan Full timeWe are seeking a highly skilled Customer Service Representative to join our retail team at Cole Haan. This role is responsible for delivering exceptional customer experiences, driving sales growth, and maintaining a positive store environment.About the RoleThis is an exciting opportunity for a motivated and results-driven individual who is passionate about...
-
Customer Service Representative Fueler/Washer
4 weeks ago
Mebane, United States Penske Truck Leasing Full time808 mattress factory rd, Mebane, NC, 27302 What’s the Job?Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the person...
-
Customer Service Representative
4 weeks ago
Mebane, United States Armacell Full timeArmacell provides numerous and diverse career opportunities. Add your talent to ours and make a difference around the world! The year 1954 marked a significant milestone in thermal insulation history. Armstrong's R&D Project Number 54013, developed by three innovators, evolved into ArmaFlex, the world's first flexible, closed-cell elastomeric foam for...
-
Customer Service Representative Fueler/Washer
4 weeks ago
MEBANE, United States Penske Truck Leasing Full time808 mattress factory rd, Mebane, NC, 27302 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of...
-
Customer Service Representative Fueler/Washer
3 weeks ago
MEBANE, United States Penske Truck Leasing Full time808 mattress factory rd, Mebane, NC, 27302 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of...
-
Customer Service Representative Fueler/Washer
3 weeks ago
MEBANE, United States Penske Truck Leasing Full time808 mattress factory rd, Mebane, NC, 27302 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of...
-
Customer Service Representative Fueler/Washer
4 weeks ago
Mebane, United States Penske Truck Leasing Full time808 mattress factory rd, Mebane, NC, 27302 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the person...
-
Customer Service Representative Fueler/Washer
2 weeks ago
Mebane, United States Penske Truck Leasing Full time808 mattress factory rd, Mebane, NC, 27302 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again....
-
Customer Service Representative Fueler/Washer
4 weeks ago
Mebane, United States Penske Truck Leasing Co., L.P. Full timeWhats the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penskethe person greeting our customers when they arrive and the one...
-
mebane, United States AKG of America Full timeJoin our team at a 100+ year-old, privately owned manufacturing company thriving in the heat exchanger industry. We are growing and seeking motivated, results-driven individuals looking to build a lasting career with us.Why You’ll Love Working HereOpportunities for internal promotions and professional growthComprehensive health, dental, and vision...
-
mebane, United States AKG of America Full timeJoin our team at a 100+ year-old, privately owned manufacturing company thriving in the heat exchanger industry. We are growing and seeking motivated, results-driven individuals looking to build a lasting career with us.Why You’ll Love Working HereOpportunities for internal promotions and professional growthComprehensive health, dental, and vision...
-
Customer Service Representative
3 days ago
Mebane, North Carolina, United States Rack Room Shoes Full timeWork as a Sales Associate at Rack Room Shoes and enjoy a fun and dynamic work environment. As a Sales Associate, you will be responsible for delivering exceptional customer service, maintaining store appearance, and achieving sales goals. Responsibilities:Assist customers with finding the right products and answer questions about features and...
-
Customer Service Representative Fueler/Washer NC
3 weeks ago
Mebane, United States Penske Truck Leasing Co., L.p. Full timeWhat’s the Job?If you want to know about the requirements for this role, read on for all the relevant information. Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road...
