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District Manager

2 months ago

Montebello, United States Five Below Full time

RESPONSIBILITIES


Build a Culture of Working Back from the Customer

  • Ensure exceptional customer experiences through the application of the Five Below service model that empowers crew to say yes to customers.
  • Create and sustain a sales culture that achieves district business performance results.
  • Lead execution of and follow up on all company merchandising and operational standards through close monitoring of merchandise flow and sell through.
  • Challenge and equip store managers to creatively anticipate the needs of the customer and understand the why behind the what.


Develop a High Performing Crew

  • Attract. lead and develop teams that are ambassadors of Five Below’s culture.
  • Regularly visit stores to learn from and recognize leaders who are driving business performance and to coach and develop leaders who need support.
  • Present facts clearly, coach effectively, and actively listen to inspire trust and respect of direct reports.
  • Ensure people feel cared for and connected to each other and foster a culture that values inclusion and diversity.
  • Execute a talent strategy that attracts quality candidates and retains the best talent to make Five Below an employer of choice.
  • Foster career growth through individual goal and development planning and performance coaching.
  • Partner with Store Managers and Human Resources for employee coaching / counseling, performance documentation and employee relations matters.
  • Develop a peer network internally and externally to build strong recruitment pipelines and succession plans for your district.
  • Inspire accountability by providing training, coaching, and consistent feedback to your team.
  • Present facts clearly, coach effectively, and actively listen to inspire trust and respect of direct reports.
  • Partner with District Manager and Human Resources for employee coaching / counseling, performance documentation and employee relations matters.
  • Maintain an environment that is safe for your customers and crew.
  • Execute a talent plan that makes Five Below an employer of choice, attracts quality candidates, and retains the best talent.
  • Foster career growth through individual development planning and performance coaching.
  • Develop a peer network internally and externally to build strong recruitment and succession planning for your store.



Drive a Consistent Business

  • Lead district to deliver sustained business performance and productivity.
  • Clearly communicate Five Below’s vision for the crew that empowers them to meet or exceed company objectives.
  • Leverage reports and metrics to make decisions that positively impact sales, customer experience, profitability, shrink, payroll, and staffing.
  • Equip store managers with business acumen, including a focus on financial management issues, critical controls and adherence to company policy.
  • Analyze daily, weekly, monthly business results and store visits to pursue ways to drive greater performance level of direct reports.
  • Build strong relationships and work closely with corporate business partners (i.e., HR, visual operations, asset protection, etc.) to capitalize on business opportunities.
  • Achieve results without compromising quality or integrity of work and adhere to company policies and local, state, and federal laws.


The Five Below Way

  • Wow our customers: Put the customer first and make a difference in people’s lives.
  • Unleash your passion: Check your ego at the door and do what you say you will do.
  • Hold the penny hostage: Treat Five Below like your own business, control expenses, and hire talent that will do the same.
  • Achieve the Impossible: Set the bar high for self and team and outperform expectations.
  • Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts.


QUALIFICATIONS


  • 5-7 years retail management experience
  • Four-year degree, preferred.
  • Excellent verbal and written communication skills
  • Proven ability to lead, coach, and motivate others.
  • Strong business acumen and problem-solving skills
  • Conduct root cause analysis to diagnose and address complex business problems.
  • Create business plans and contingency plans.
  • Proficiency in computer use and standard office applications.


The pay range for this position is $100,000 to $120,000 annually. Pay may vary based on a number of factors, including but not limited to a candidate’s job-related knowledge, skills, and experience; educational background; and geographic location. Dependent on the position offered, benefits, bonus and incentive payments, and other forms of compensation may be provided as part of a total compensation package.

Five Below is an Equal Opportunity Employer