Looking for Director

2 weeks ago

Irvine, United States Xoriant Full time

Looking for Director - Enterprise Billing in Irvine CA


Description

Job Duties

• Enhance overall business processes for efficiency, risk reduction and auditability.

• Create / enhance / streamline policy documentation and control narratives.

• Work closely with business units, Billing, Collections, Customer Service and Technical Accounting as well as Contracts Processing to resolve billing issues and concerns.

• Administer billing processes to ensure invoice is valid, accurate and properly reflects contractual terms.

• Review and perform audits of billings and billing adjustments.

• Direct supervision of existing onshore billing team

• Research and resolve assigned requests and effectively communicate to the requestor.

• Ensure compliance in billing related activities.

• Recommend solutions to processes that inhibit billing efficiencies.

• Resolve complex billing issues.

• Evaluate, streamline, and document processes and procedures.

• Maximize overall productivity by offshoring if needed, while maintaining transactional integrity

• Provide direction and guidance to offshore billing teams.

• Support audit on invoices, contracts, and credit memos.

• Ownership of PDF creation and delivery enterprise wide in billing-controlled companies

• Work with Vendor Office and Global Delivery to ensure existing outsourcing processes are working smoothly and efficiently.

• Ensure SLA and TAT adherence for offshore work.

• Indirect supervision of offshore billing team

• Detailed review of onshore workloads in Q2-Q3 to maximize offshore movement of work.


Qualifications

• Minimum degree in accounting or finance and 3-5 years of billing / accounting experience with at least 3 years in management and supervision

• Previous experience in researching, analyzing and solving billing issues

• Effectively Organize and manage billing staff and workloads

• Review work for accuracy, follow-through, falling proper policies and procedures that have been implemented for the department. Ensure employees and work are within compliance guidelines

• Communication with team on expectations, goals and accomplishments

• Schedule regular meetings with your subordinates and cross functions teams to determine what is going well

• Conduct meetings with your staff, to discuss growth, achievements, change of goals or improvement areas for themselves and recommendation for departmental changes.

• Ability to perform variance analysis

• Proven ability to problem solve and take appropriate actions

• Must be detail orientated with strong analytical and mathematical abilities

• Excellent interpersonal and communication skills (written and oral)

• Demonstrated proficiency in meeting timely objectives

• Must be able to work in a fast paced dynamic environment and able to handle multiple tasks

• Computer proficiency advanced (Excel, Word, Access and email software)

• Experience with Oracle Accounts Receivable and Order Management/Service Contracts preferred

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