Call Center

- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not Call Center, Representative, Technology, Staffing

Senior Process Associate - Customer Service In the role of Senior Process Associate you will be responsible for delivering accurate and courteous responses to telephone inquiries from contract owners, agents and third parties. You will utilize multiple department systems to provide accurate information and will be expected to comprehend and explain life and...

Senior Process Associate - Customer Service In the role of Senior Process Associate you will be responsible for delivering accurate and courteous responses to telephone inquiries from contract owners, agents and third parties. You will utilize multiple department systems to provide accurate information and will be expected to comprehend and explain life and...

Job DescriptionJob DescriptionWEEKEND SHIFTWorking Hours: Friday – Monday, 8am – 7pm (will be working 4 – 10 hour days w/ 1 hour lunch) Desired Qualifications:-2+ Year of Call Center experience-Heavy call environment (125 – 150 call per day)-Microsoft Office Experience Day to Day:-Fielding phone calls from customers that received a notification...

Date Posted: 05/10/2024 Hiring Organization: Rose International Position Number: 463869 Job Title: Call Center Representative Job Location: Des Moines, IA, USA, 50319 Work Model: Onsite Shift: Days Mon - Fri 8-5 Employment Type: Temporary Estimated Duration (In months): 6 Min Hourly Rate ($): 16.00 Max Hourly Rate ($): 16.00 Must Have...

Provide exceptional service in a fast paced, multi-line dealership when responding to customers' appointment needs and inquiries. This position functions as a liaison between customers and service advisors to enhance communication. Essential Functions * Manage appointment schedules to maintain an adequate workload for all vehicle lines, including detail...

Provide exceptional service in a fast paced, multi-line dealership when responding to customers' appointment needs and inquiries. This position functions as a liaison between customers and service advisors to enhance communication. Essential Functions * Manage appointment schedules to maintain an adequate workload for all vehicle lines, including detail...

TWC Services Inc., an industry-leading HVAC-R service company with multiple locations across the United States, is looking for High Energy individuals to join our growing team! We're actively recruiting team members who can bring experience in Coordinating and Dispatching to our service-focused team. This dynamic position offers unique insights and...

TWC Services Inc., an industry-leading HVAC-R service company with multiple locations across the United States, is looking for High Energy individuals to join our growing team! We're actively recruiting team members who can bring experience in Coordinating and Dispatching to our service-focused team. This dynamic position offers unique insights and...

Ready to put your highly in-demand customer service skill set into practice in a fast-paced environment? If you're an experienced professional who has demonstrated people skills, loves troubleshooting and lives to delight customers, we have amazing customer service jobs waiting for you. Read on to learn a little bit more about the job requirements. If you...

Ready to put your highly in-demand customer service skill set into practice in a fast-paced environment? If you're an experienced professional who has demonstrated people skills, loves troubleshooting and lives to delight customers, we have amazing customer service jobs waiting for you. Read on to learn a little bit more about the job requirements. If you...

Job Title: Quality Assurance Administrator Duration: 6 Month contract; chance to extend/convert to full time. Location: WEST DES MOINES, IA (HYBRID) Industry: Financial Industry Required Qualifications: Attention to detail Call center management experience Previous experience working with web-based quality tracking systems. Moderate proficiency in...

Job Title: Quality Assurance Administrator Duration: 6 Month contract; chance to extend/convert to full time. Location: WEST DES MOINES, IA (HYBRID) Industry: Financial Industry Required Qualifications: Attention to detail Call center management experience Previous experience working with web-based quality tracking systems. Moderate proficiency in Excel,...

*Applicants must reside in Iowa to qualify Join Dynata's Virtual Call Center team as a part-time telephone interviewer and earn extra cash remotely! We are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. These surveys range in topics from politics to customer...

*Applicants must reside in Iowa to qualify Join Dynata's Virtual Call Center team as a part-time telephone interviewer and earn extra cash remotely! We are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. These surveys range in topics from politics to customer...

Care Coordinator I - Workers' Compensation Are you looking for an impactful role where you finish the workday knowing you helped someone? Whether you're joining our care coordination team or playing a supporting role, the work you do every day helps us collectively reach our mission of "getting people the care they need when they need it." We believe that by...

Care Coordinator I - Workers' Compensation Are you looking for an impactful role where you finish the workday knowing you helped someone? Whether you're joining our care coordination team or playing a supporting role, the work you do every day helps us collectively reach our mission of "getting people the care they need when they need it." We believe that by...

As a Client Service Specialist, you will be responsible for receiving and responding to inbound customer inquiries, performing outreach to providers and members, providing program support for contract members, and providing technical and administrative support for various contracts, including support of internal applications and tools When you'll work: Hours...

As a Client Service Specialist, you will be responsible for receiving and responding to inbound customer inquiries, performing outreach to providers and members, providing program support for contract members, and providing technical and administrative support for various contracts, including support of internal applications and toolsWhen you'll work: Hours...

As a Client Service Specialist, you will be responsible for receiving and responding to inbound customer inquiries, performing outreach to providers and members, providing program support for contract members, and providing technical and administrative support for various contracts, including support of internal applications and toolsWhen you'll work: Hours...