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Call Center Representative

4 months ago

Des Moines, United States Insight Global Full time
Job DescriptionJob Description

WEEKEND SHIFT

Working Hours: Friday – Monday, 8am – 7pm (will be working 4 – 10 hour days w/ 1 hour lunch)

 

Desired Qualifications:

-2+ Year of Call Center experience

-Heavy call environment (125 – 150 call per day)

-Microsoft Office Experience

 

Day to Day:

-Fielding phone calls from customers that received a notification about a fraudulent charge

-Understand transaction activity

-Verify activity with a card holder

-Identify rapid information

-Verify billing information  

-Quick, clear, and concise, and develop a relationship with customer

Company DescriptionInsight Global is a top international professional services and staffing company.Company DescriptionInsight Global is a top international professional services and staffing company.